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I had the same experience. The batteries must be firmly pressed into the charging unit for them to make connections. Once I learned to firmly press the batteries into the unit, mine worked just fine. One advantage is that batteries don't fall out if you pick up the charger.
Sorry, there was a problem. Please try again later.First, make sure the batteries are seated correctly, it won light up if they aren't Second, double check to make sure the power brick you're using is the right amperage output Third, check the outlet Last, check to see if the battery charges in the camera If none of that helps just exchange it
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