Questions & Answers

Name: GoTrax - G Max Ultra Commuting Electric Scooter w/ 45mi Max Operating Range & 20 Max Speed - Black
Brand: GoTrax
SKU: 10396817
Price: 649 USD
Availability: InStock
Rating: 4.3 (37 reviews)

GoTrax - G Max Ultra Commuting Electric Scooter w/ 45mi Max Operating Range & 20 Max Speed - Black

Model:: GT-GMAXULTRA-BLACK; |
SKU:: 10396817

User rating, 4.3 out of 5 stars with 37 reviews.

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Page Showing 1-18 of 18 questions

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QuestionIs the electric motor 600w rated or 600w peak? Big difference between them.
Asked 2 years ago by Kongjimbo.
- Answer Hi Kongjimbo! The electric motor on the GMAX Ultra has a rated power of 600W. This means that the motor is designed to sustainably output 600W of power during normal operation. It's important to note that this rating represents the continuous power capacity of the motor. If you have any further questions or need assistance with anything else, please reach out by phone from 9-5 pm MST (1-844-446-8729). Thank you!
  Answered 2 years ago by GoTrax
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QuestionCan I lock my scooter?
Asked 3 years ago by Daphney.
- Answer Some of the Gotrax models come with a simple built in cable lock, also you can program your own code so nobody can run away with your scooter without a pass code on the dashboard.
  Answered 2 years ago by PirellichrisM
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QuestionDo the tires come fully inflated?
Asked 2 years ago by Leeb.
- Answer Yes
  Answered 1 year ago by Krishna
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Questionhi is it ul cerified
Asked 2 years ago by jj.
- Answer Hello jj, thanks for reaching out! Of course, our lithium-ion batteries are UL certified, tested, and safe. We stand by our products with a 1-year limited warranty and our top of the line repair service. Feel free to call us at 1-844-446-8729, so we can verify the status of your case. Our phone lines are open from 9 am – 5 pm MST.
  Answered 2 years ago by GoTrax
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QuestionDoes the scooter comes with a tracking device
Asked 2 years ago by Tonya.
- Answer No. notrajo gps ni trajo bluetooth
  Answered 2 years ago by Anonymous
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QuestionHow many miles does it travel on full charge? What’s the highest MPH?
Asked 2 years ago by Anonymous.
- Answer about 40 miles we have never really drain the battery past the last bar.
  Answered 2 years ago by PirellichrisM
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QuestionThe tire are solid or air?
Asked 2 years ago by Linoflex.
- Answer The tires are air, unlike other scooter brands the valve stem to add air is Very accessible. It makes adding air simple, also there is many aftermarket tire options available
  Answered 2 years ago by PirellichrisM
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QuestionAre the tires replaceable if they get damaged or worn down?
Asked 2 years ago by m.
- Answer Yes tires are Replaceable, in fact there are many aftermarket upgrades available, also the valve stem unlike other brands is easily accessible to fill the air pressure
  Answered 2 years ago by PirellichrisM
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QuestionI want this e scooter bad but too hefty,, I weigh 275 and I start the diet thing one day but for now no . Will scooter hold up?
Asked 2 years ago by Chado.
- Answer It will hold up, specs call for 280lbs max, I rode it with the wife to a wedding, our total weight is 325lbs. It was obviously less peppy, but the frame is solid enough for more weight than the factory specs.
  Answered 2 years ago by KevinA
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QuestionWhat is the width & length of the base?
Asked 3 years ago by Trent.
- Answer 12 by 6
  Answered 3 years ago by ChristopherR
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QuestionHi, what type of tires is on this scooter? I’m looking for fat tires, something that will be okay to ride on sand.
Asked 3 years ago by Ifra.
- Answer Hi Ifra, The GMAX Ultra Electric Scooter uses 10" Air-Filled Tires and Tire Tubes. For what you are looking for you may need Honeycomb or Airless tires. Best Regards! GOTRAX Customer Support Team
  Answered 3 years ago by GoTrax
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QuestionWhat is the max weight limit?
Asked 3 years ago by Miracle.
- Answer Hi Miracle, Thank you for your interest in our products! The GMAX Ultra Electric Scooter has a max weight limit of 220 lbs. Best Regards, GOTRAX Customer Support Team
  Answered 3 years ago by GoTrax
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QuestionHi there. I own a Hover1 scooter. But somehow the battery decreased after using it for long travel under the 12 mile max range. Based upon the mile range for your electric scooter, will the battery power decrease if i ride it for an hour?
Asked 3 years ago by AJ.
- Answer Hi AJ, Thank you for your interest in our products! On our electric scooters the battery will decrease based on the mileage ridden. The GMAX Ultra Electric Scooter will last 45 Miles per Charge. Best Regards! GOTRAX Customer Support Team
  Answered 3 years ago by GoTrax
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QuestionI like the long range but I spend time in places where electric scooters have to be limited to 24 km/hr (15 mph) to be street legal. What options do you offer?
Asked 3 years ago by JoeC.
- Answer Hi JoeC, The GMAX Ultra Electric Scooter gives you the option to switch gears so you can use the one that is more suitable for the street you are riding on. The default gear is gear 1 when you power the scooter on, the screen displays L1. The maximum speed of Gear 1 is 15.5 MPH. You can switch to gear 2 by pressing the button "+", and the screen will display L2. The maximum speed of Gear 2 is 20MPH. When it is in the gear 2, press the button "-" on the console to switch to gear 1, and the screen will display L1. Best Regards! GOTRAX Customer Support Team
  Answered 3 years ago by GoTrax
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QuestionHow long did delivery take.
Asked 3 years ago by Zack.
- Answer Hi Zack, Before adding the product to your cart or even during checkout, BestBuy will provide you with a possible/expected delivery date. Just keep in mind this date is subject to change. Best Regards! GOTRAX Customer Support Team
  Answered 2 years ago by GoTrax
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QuestionIs it water proof?
Asked 2 years ago by Molly.
- Answer Hi Molly, thanks for your interest in the Gotrax product! Gotrax scooters are water-resistant; with IPX4. They can resist small splashes of water as the IPX4 rating is entitled to 0.04mm water drops resistance, but it is not waterproof. Thank you!
  Answered 2 years ago by GoTrax
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QuestionHello, how long does it take to fully charge? And is it possible to buy an extra battery and would I be able to swap batteries out?
Asked 3 years ago by Ifra.
- Answer Our experience has been about four hours to get fully charged however we’ve never taken it past the 40 mile range will usually recharge it once it hits the last charge bar out of the three on the screen!
  Answered 2 years ago by PirellichrisM
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QuestionHi, Is the charger/charging cord built in the scooter like Segway's or do I have to bring/lug around the charging accessories to charge it somewhere else-like at my office?? Thanks in advance!
Asked 2 years ago by Franco.
- Answer Hello Franco, thank you for reaching gotrax with your question, and we are glad to help you. Gotrax provides a two port inline connector charger compatible with all home electricity outputs. For more information, contact support at [email protected].
  Answered 2 years ago by GoTrax
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Showing 1-18 of 18 questions

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Questions & Answers

GoTrax - G Max Ultra Commuting Electric Scooter w/ 45mi Max Operating Range & 20 Max Speed - Black

Q: QuestionIs the electric motor 600w rated or 600w peak? Big difference between them.

Q: QuestionCan I lock my scooter?

Q: QuestionDo the tires come fully inflated?

Q: Questionhi is it ul cerified

Q: QuestionDoes the scooter comes with a tracking device

Q: QuestionHow many miles does it travel on full charge? What’s the highest MPH?

Q: QuestionThe tire are solid or air?

Q: QuestionAre the tires replaceable if they get damaged or worn down?

Q: QuestionI want this e scooter bad but too hefty,, I weigh 275 and I start the diet thing one day but for now no . Will scooter hold up?

Q: QuestionWhat is the width & length of the base?

Q: QuestionHi, what type of tires is on this scooter? I’m looking for fat tires, something that will be okay to ride on sand.

Q: QuestionWhat is the max weight limit?

Q: QuestionHi there. I own a Hover1 scooter. But somehow the battery decreased after using it for long travel under the 12 mile max range. Based upon the mile range for your electric scooter, will the battery power decrease if i ride it for an hour?

Q: QuestionI like the long range but I spend time in places where electric scooters have to be limited to 24 km/hr (15 mph) to be street legal. What options do you offer?

Q: QuestionHow long did delivery take.

Q: QuestionIs it water proof?

Q: QuestionHello, how long does it take to fully charge? And is it possible to buy an extra battery and would I be able to swap batteries out?

Q: QuestionHi, Is the charger/charging cord built in the scooter like Segway's or do I have to bring/lug around the charging accessories to charge it somewhere else-like at my office?? Thanks in advance!

Best-selling scooters

QuestionIs the electric motor 600w rated or 600w peak? Big difference between them.

QuestionCan I lock my scooter?

QuestionDo the tires come fully inflated?

Questionhi is it ul cerified

QuestionDoes the scooter comes with a tracking device

QuestionHow many miles does it travel on full charge? What’s the highest MPH?

QuestionThe tire are solid or air?

QuestionAre the tires replaceable if they get damaged or worn down?

QuestionI want this e scooter bad but too hefty,, I weigh 275 and I start the diet thing one day but for now no . Will scooter hold up?

QuestionWhat is the width & length of the base?

QuestionHi, what type of tires is on this scooter? I’m looking for fat tires, something that will be okay to ride on sand.

QuestionWhat is the max weight limit?

QuestionHi there. I own a Hover1 scooter. But somehow the battery decreased after using it for long travel under the 12 mile max range. Based upon the mile range for your electric scooter, will the battery power decrease if i ride it for an hour?

QuestionI like the long range but I spend time in places where electric scooters have to be limited to 24 km/hr (15 mph) to be street legal. What options do you offer?

QuestionHow long did delivery take.

QuestionIs it water proof?

QuestionHello, how long does it take to fully charge? And is it possible to buy an extra battery and would I be able to swap batteries out?

QuestionHi, Is the charger/charging cord built in the scooter like Segway's or do I have to bring/lug around the charging accessories to charge it somewhere else-like at my office?? Thanks in advance!