Questions & Answers
Q: QuestionDo you sell the Mondo/+ Battery pack? Does the Sirius/XM radio subscription come with the device, if not how much does it cost? If user has MLB and/or NFL package can the user log into these networks on the device to listen to games?
Asked by johnIR.
- A:Answer The battery is a separate purchase. SiriusXM is a subscription service, it does not come included with the device. Contact SiriusXM for rates. We have not found a way to log in to the services from MLB or NFL, I would check with SiriusXM to see if they offer those channels for listening on a connected device.
Answered by Lynda-Customer Care

Q: QuestionHow do I reset the time? It’s not displaying the correct time.
Asked by Steve.
This question was asked about the related product: Grace Digital - Mondo+ Wireless Speaker and Internet Radio with Chromecast built-in - Matte Gray
- A:Answer I just do a hard reset (hold power button until it completely turns off) and the time is accurate when I power it back on.
Answered by Frankland7
Q: QuestionCan the display light be dimmed and completely turned off?
Asked by RoySD.
- A:Answer Display Settings There are three different brightness backlight settings, and each type of backlighting can be set to a brightness from 0 to 19. In addition, each of the backlight settings can be set for two times of the day. This allows you to have two separate groups of settings, one for the daytime and one for the nighttime. Select the first option and set the time of day for that option, then you will be able to set the active, inactive, and standby settings for that time frame. Repeat the settings for your nighttime mode. Active: This setting controls the brightness of the display screen when the Mondo+ is On, and you are interacting with the Mondo+ by pressing buttons, etc. After 30 seconds of inactivity, the display changes to the inactive setting. Inactive: This setting controls the brightness of the display screen when the Mondo+ is On, but you have not interacted with the Mondo+ by pressing buttons, etc., for 30 seconds. You might use this setting to set the brightness when in a darkened room as you are falling asleep while listening to the Mondo+. Standby: This setting controls the brightness of the display screen when the Mondo+ is in Standby Mode. Advanced Features 30 Advanced Features Mondo+ User Guide To Set the Display Brightness: 1. Press the Home Button and turn the Tune Knob to highlight Radio Settings. Press the Tune Knob to select. 2. Turn the Tune Knob to highlight Display Settings and press the Tune Knob to select. 3. Turn the Tune Knob to highlight Display Brightness and press the Tune Knob to select. 4. Turn the Tune Knob and highlight Active, Inactive, or Standby and press the Tune Knob to select. 5. Turn the Tune Knob to the desired setting, 0 to 19 and press the Tune Knob to select your setting. Optionally - When the radio is in Standby Mode, you can rotate the Tune Knob to temporarily change the standby backlight brightness. This is perfect to make the display 100% dark while sleeping, or brighter to see the clock.
Answered by Bill
Q: QuestionDoes the Sleep or Snooze button (which one?) on the remote work the same as the Sleep/Snooze button on the top of the radio for users who want to use it as a sleep timer to set the amount of time to play the radio while trying to go to sleep?
Asked by SleeplessinPortland.
- A:Answer I only use the sleep/snooze button on the remote so you do the comparing. It is the last button on the second row down from the top which I can easily find in the dark. I can add as many multiples of 10 minutes as I want. I just keep counting and pushing.
Answered by whydoineedanickname
Q: QuestionWhat is the differences between firmware 146.145 to 146.146? Do I need to buy a wireless adapter for the wireless wifi?
Asked by TIGER7388.
- A:Answer 146.146 fixed some issues with the service from SiriusXM You can read the changes in firmware updates here https://support.gracedigital.com/hc/en-us/articles/115009880668-Mondo-Encore-What-s-in-the-latest-Software-3-6-19
Answered by Lynda-Customer Care

Q: QuestionCan I get MSNBC?
Asked by Anonymous.
- A:Answer If you have a SiriusXM subscription, yes.
Answered by TysAri08
Q: QuestionCan it receive Pandora
Asked by Buster.
This question was asked about the related product: Grace Digital - Mondo+ Wireless Speaker and Internet Radio with Chromecast built-in - Matte White
- A:Answer Our + models use Chromecast to play Pandora. Pandora is NOT built in to the radio interface. To play your Pandora stations through Chromecast, make sure that your smartphone/tablet or computer is on the same Wi-Fi device as the Mondo+ or Encore+ Then launch the Pandora app on your smartphone or go to www.pandora.com on your computer via a Chrome Browser, then go to the "now playing" screen. When the album art is full screen, the Chromecast icon will appear under the album art to the right of the track info. Select the icon then a menu will pop up and select the Mondo+or Encore+ that you want to play on.
Answered by Lynda-Customer Care

Q: QuestionWhat is wpa
Asked by Momo.
This question was asked about the related product: Grace Digital - Mondo+ Wireless Speaker and Internet Radio with Chromecast built-in - Matte White
- A:Answer WPA is a type of wireless network. Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) are two security protocols and security certification programs developed by the Wi-Fi Alliance to secure wireless computer networks. ... WPA (sometimes referred to as the draft IEEE 802.11i standard) became available in 2003.\ So if your radio asks for a WPA key, it wants your WIFI password.
Answered by Lynda-Customer Care

Q: QuestionAs it says that it has bluetooth can we use it connect wireless speakers?
Asked by Tim.
This question was asked about the related product: Grace Digital - Mondo+ Wireless Speaker and Internet Radio with Chromecast built-in - Matte White
- A:Answer As far as I've seen, it can only be connected to other Digital Grace units that are connected to the same WIFI connection and non via Bluetooth.
Answered by DBoh10
Q: QuestionConnecting wireless speakers
Asked by Yiagr.
- A:Answer If you have chromecast enabled wireless speakers this will connect to them, otherwise you would need some sort of transmitter to send the audio to the speakers.
Answered by Lynda-Customer Care

Q: QuestionCan you fasten/connect an exterior FM aerial to it?
Asked by Herbert.
- A:Answer No, this model does not have that feature.
Answered by CommunityAnswer
Q: QuestionCan I get radio stations owned by IHeartRadio or Entercom? Is there a Radio.com or a IHeartRadio app. on this unit? I want listen to radio stations from Radio.com (Entercom) and IHeartRadio owned stations, WFAN, WIP, WDAE, etc.
Asked by kjwsm.
- A:Answer iHeartRadio is built in
Answered by TysAri08
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