“I used this mower for the first time today. It operated as it should, but the lights near the "power" button (the battery gauge and the "Turbo"button) do not light up. The Turbo button appears to also be unresponsive. Do I have a bad unit?”
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Follow up: I definitely had a bad unit. I returned it to Best Buy and re-purchased another unit, which does function properly.
Sorry, there was a problem. Please try again later.Hi Lumps. Thank you for your post. We are sorry to hear of your experience with the unit. IF you are experiencing this with a fully charged battery, please contact us directly to assist with any troubleshooting or warranty required. As we are entering Spring, wait times do tend to pick up. We apologize for any inconveniences that this may cause and thank you for your understanding and patience during this time. We look forward to helping you better. We hope this helped!
Sorry, there was a problem. Please try again later.You may want to call customer support or service as mine work great.
Sorry, there was a problem. Please try again later.You may have. But first, make sure your battery is good. Then make sure your battery is charged completely, seated correctly, and then test again. I have not had any issues with my mower - everything is fully operational, and the turbo button is great for thicker areas of my lawn.
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