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Hi Cypris. Thank you for your question. We are sorry to hear you are experiencing issues with your Greenworks battery and charger. To help determine what may be causing the issue, we kindly ask that you contact Greenworks Tools directly with the model number and serial number from the original tool the battery and charger came with. From there we can help perform any troubleshooting required to determine the cause. We can be reach through live chat or call us at 1-888-90-WORKS (888.909.6757). We look forward to helping you better!
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