Questions & Answers

Q: QuestionWhat is the maximum cutting width of the trimmer?

• A:Answer The maximum cutting width of the trimmer is 17 inches.

Q: QuestionIs the trimmer UL Listed?

• A:Answer This product has a Product Safety Certifications and Standards of UL Listed.

Q: QuestionDoes the trimmer have a bump-feed feature?

• A:Answer This trimmer uses a bump feed system to advance the line.

Q: QuestionCan the battery be used with other Greenworks products?

• A:Answer The Greenworks Pro 80V family of tools has a universal battery system that works across multiple products.

Q: QuestionDoes best buy sell the replacment string for the weed eater?

Asked 4 months ago by String.

• A:Answer Hi String. Thank you for your question. The Greenworks 80V 17" Brushless String Trimmer w/ 2.0Ah Battery & Charger (SKU 2136202 / MODEL# ST80L211) has the LOAD N' GO™ Bump Feed which uses cutting line .080". The part number for the trimmer head is R0207422-00. Check out the instruction video below, we hope this helped! *https://youtu.be/JKp9h3LKt3U?si=F0dW3-SHCxIolUdB

  Answered 4 months ago by Greenworks Tools

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Q: QuestionIs this a gen 2 or gen 3 model ?

Asked 6 months ago by R42Z.

• A:Answer Hi R42Z. Thank you for your question. This is Gen 2. We hope this helped!

  Answered 6 months ago by Greenworks Tools

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Q: QuestionI have 80v 4A batteries. Can I use those in this trimmer, too?

Asked 7 months ago by tMike.

• A:Answer Hello tMike. While the 4.0Ah battery is physically compatible, a 2.0Ah battery does allow for better balance, and control. You will also feel much less fatigue with the lower ampere-hour (Ah) batteries due to the weight.

  Answered 7 months ago by Greenworks Tools

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Q: QuestionI have a 60V mower and charger. Can the trimmer use the 60V batteries as well?

Asked 1 week ago by Richard.

• A:Answer Hi Richard. Thank you for your interest. Yes. Each voltage platform (24V/48V, 40V, 60V, 80V, and 82V) has a dedicated set of tools that are only interchangeable within the same voltage range. For example, an 80V 2.0Ah battery will work in any 80V unit but is not compatible with 24V/48V, 40V, 60V, or 82V units. Only Greenworks batteries, chargers, and machines of the same voltage are compatible and interchangeable. We hope this information helped!

  Answered 1 week ago by Greenworks Tools

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Q: QuestionCan I buy this item without the battery and charger - I already have several?

Asked 3 months ago by Lawnman.

• A:Answer Yes, some retailers have just the trimmer.

  Answered 2 months ago by YanceyMan

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Q: QuestionIs there a strap included? Ours didn't come with one. You need a strap!

Asked 4 months ago by DEBORAHD.

• A:Answer Yes

  Answered 2 months ago by YanceyMan

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Q: Questioncan i get a replacement head for the trimmer

Asked 4 months ago by george.

• A:Answer Hi George. Thank you for your question. The Greenworks 80V 17" Brushless String Trimmer w/ 2.0Ah Battery & Charger (SKU 2136202 / MODEL# ST80L211) has the LOAD N' GO™ Bump Feed which uses cutting line .080". The part number for the trimmer head is R0207422-00. Check out the instruction video below, we hope this helped! *https://youtu.be/JKp9h3LKt3U?si=F0dW3-SHCxIolUdB

  Answered 4 months ago by Greenworks Tools

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Q: QuestionDoes this trimmer have the low/high switch?

Asked 5 months ago by LDM56.

• A:Answer Yes

  Answered 2 months ago by YanceyMan

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Q: QuestionIs the shaft interchangeable?

Asked 6 months ago by Paul.

• A:Answer NO

  Answered 2 months ago by YanceyMan

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Q: QuestionWhat’s the average battery life after charging?

Asked 9 months ago by Vern1965.

• A:Answer about an hour

  Answered 2 months ago by YanceyMan

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Q: QuestionIs this the rapid charger? In the listing it says "recharge in .5hr."

Asked 11 months ago by Anonymous.

• A:Answer Hi there. Thank you for your question. The charger included with the Greenworks 80V 17" String Trimmer is the Greenworks 80V 2A Standard Charger (2936802/2936802). Please see the model number for the rapid charger below. We hope this helped! - Greenworks 80V 4.0A Rapid Charger (2901402/GCH8040)

  Answered 11 months ago by Greenworks Tools

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Q: QuestionCan the trimmer be adjusted easily to cut horizontally and vertically (e.g., trimming flat versus edging)?

Asked 9 months ago by YouthDirector.

• A:Answer Yes, just run the trimmer with the line vertical to the ground instead of horizontal for trimming flat.

  Answered 2 months ago by DonaldKVerified Purchase

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