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Hello- Once you purchase the software, you will be emailed instructions and an activation code to install. If you are experiencing issues, please reach out to our customer service team at 1-888-482-9288 between 7am and 7pm CST, Monday through Friday for assistance. Thank you.
Sorry, there was a problem. Please try again later.The download instructions provided when you buy the software will provide you with the URL/web address to go to in order to download the program. The instructions will also provide you with some type of code that verifies you actually purchased the software and allows you to download it. The one that came with mine (and I assume that comes with all purchases) had nothing to do with Best Buy's web site as far as downloading the software is concerned.
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