A:AnswerHi there, and thanks for your interest in this top-freezer refrigerator! The crisper drawer can indeed be pulled out/accessed with the door at 90 degrees. However, the door may need to be opened wider in order to actually remove the drawers and shelves - we regret any inconvenience this may cause. If you have any other concerns or questions, we are happy to help any time. We wish you all the best! -Sarah@Haier
A:AnswerHi - thanks for reaching out! This top-freezer refrigerator does not need to be connected to a waterline in order to work properly. More information about the installation requirements can be found on pages 7 and 8 of the owner's manual. We hope this helps! Be well, Kelsey@Haier
A:AnswerHey there,
We appreciate your interest in this awesome refrigerator! Yes! This refrigerator is frost free. If you have any other questions, reach out to us anytime. Take care. Mike@Haier
A:AnswerHello Btous - We appreciate your interest in the refrigerator HA10TG21SS and we are glad to assist. Shelf dimensions (approximately):
Fresh Food shelves - 14.5"W x 19.5"D
Crisper cover - 12"W x 19.5"D
Freezer shelf - 10.8"W x 17.5"D
Thanks for checking! Olga@Haier
A:AnswerHello A2sbryan - We appreciate your interest in the refrigerator HA10TG21SB and we are happy to help! The fresh food shelves are 19.5" deep. Thanks for checking! Olga
A:AnswerHello Headhunter - You can view the details of the product warranty on page 19 of the owner's manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=HA10TG21S%20Manual.pdf . The temperature range will vary by product. In general, the fresh food section will cool to an average temperature between 34 and 41 degrees F, and the freezer temperature will average between -10 and 20 degrees F.
If your refrigerator is not getting cold/cool:
Verify the refrigerator is plugged in to a working outlet.
Make sure the unit is turned on and that the thermostat control is set to a cold temperature setting.
Frequent door openings.
Allow time for warm food to reach fresh food temperature.
Check gaskets for proper seal.
Adjust temperature to a colder setting.
If only the fresh food or only the freezer compartment is not cold/cool:
Check to make sure the air vents in the compartment are not obstructed.
If you continue to have problems, please contact Haier America at 1-877-337-3639 or visit http://www.haieramerica.com/service/repair-request to arrange service. - TREY@HAIER
A:AnswerHello, Thanks for reaching out to us. We recommend you adjust your temperature setting. We recommend 4 as the setting. 1 is the warmest setting. It is normal for the top and sides of the unit to be warm or hot to the touch during normal operation. Make sure that you have an inch of air space around the case to allow good airflow. Have a good day. Sadie@ Haier
A:AnswerThe overall height to the top of the hinge is 59.50″ total. We will be passing the information about the discrepancy over to the appropriate team to review. You can view more information by checking the quick specification sheet, which can be found by clicking on Features under the product image, then scrolling down on the right hand page until you see a link under Specifications.
A:AnswerThe door swing of this refrigerator can be reversed. We have provided reversal instructions for this refrigerator on page 11 of the Owner's Manual. You can view the Owner's Manual by clicking the ‘From the Manufacturer’ tab and scrolling all the way down on the page, you will see a link that says Use and Care Manual.
A:AnswerThe total depth with the doors open at 90° will be 46.90 inches. You can view more details by viewing the quick specification sheet located on our Haier Appliances website.
A:AnswerThe height from the floor to the bottom of the freezer is 40.8 inches, this is also the estimate for the refrigerator door. The bottom of the freezer to the top of the refrigerator is 18.7 inches.
A:AnswerThe clear film should be removed before turning it on for the first time. When removing the film, do not pull the film straight down as this could result in misaligned doors. The fridge should not be installed near heating sources such as radiators, heaters, and cooking appliances. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any case numbers you may have, pictures if available, and the complete model/serial numbers of your unit so we can further investigate. -Don@Haier
