A:AnswerHello - We appreciate your interest in the refrigerator HA10TG21SS and we are happy to help! The fresh food capacity is 7.39 cu ft; the freezer capacity is 2.42 cu ft. Thanks for checking! Olga
A:AnswerHello Felice - Thank you for reaching out to us regrading your refrigerator. We are sorry to hear that the fresh food door opens on it own and we are glad to assist. It is not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming a door shut forces air from one cavity into the other, often pushing the second door open. If the door stays open, check the leveling legs. The front of the refrigerator should be slightly higher than the back, to allow the door to close normally. When properly adjusted, the door will close smoothly and firmly on its own. Check to see if the refrigerator door gasket is sealing properly. If not, wash the entire gasket with baking soda and water (1 part baking soda to 3 parts water), especially on the hinge side. Then lubricate the hinge side of the gasket with paraffin wax (not candle wax). Make sure there is nothing in the refrigerator that is preventing a door from closing tightly. I hope this information is helpful. Thanks for checking! Olga
A:AnswerHello Ladyleo74 - Thank you for reaching out to us regarding your refrigerator. We are sorry to hear that the light is not working. This model has the LED interior lighting that should be repaired by a technician. To schedule service on your Haier refrigerator, please contact us at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.
We apologize for any inconvenience it has caused. Olga
A:AnswerHello Terpar - Thank you for your inquiry about the refrigerator HA10TG21SW measurements. We appreciate your interest and we are happy to help! The overall depth of the unit including the handle is 25-1/4". This model has a pocket handle and the depth of the unit without the handle is 25". We are sorry for the confusion and we get this corrected. We are glad you checked! Olga
A:AnswerHello Terpar - Thank you for your inquiry; we are happy to help! The refrigerator HA10TG21SS is 59 1/2" high; this is an overall height including he hinges. The height to the top of the case (without hinges) is 58.0". We apologize for the confusing and we will get this corrected. We are glad you checked! Olga
A:AnswerHello JGMLAC. The Overall Depth of this model (Including the handle) is 25.25 in. The Depth Without Handle is 25.0 in. Thanks for checking. Olga
A:AnswerHello There. This model Electrical Requirements are: 120V; 60Hz; 15A. A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. Thanks for checking. Olga
A:AnswerYes. I have had mine for about 6 weeks now, and not a sign of ice buildup (unlike my previous small frig which was also supposed to be frost free, but definitely was not)! Hope this helps.
A:AnswerHello. You can adjust the freezer temperature to the coldest setting and wait 24 hours. If this does not help, please contact us at 1-877-337-3639. Thank you for checking. Olga
A:AnswerHello Travcoman - We are very sorry to hear this, as it is not something we would expect to occur. If you continue to have problems, please contact Haier America at 1-877-337-3639 or visit http://www.haieramerica.com/service/repair-request to arrange service. - TREY@HAIER
A:AnswerHello Corundrum - Refrigerator dimensions – 18” deep by 20” wide by 26” tall, note the values are provided with the crisper drawer in place
The very bottom of the fridge is not a flat bottom to account for the compressor so the space gained by removing the drawer is not level. -TREY@HAIER
