“Hi I never got the code to the preorder bonus. It wasn’t on my online pickup confirmation or my email. Has it been released yet?”

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• Thanks for checking! It may take up to 24 hours after launch for the preorder bonus code to be sent to you by email. If you still haven't received it, please contact Best Buy Support for assistance: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001

  Answered by MicrosoftOutreachTeam 4 years ago

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