A:Answer Thank you for sharing your feedback and bringing your experience to our attention! We’re sorry to hear that you had challenges with your Transformers One - Power Flip Optimus Prime (Orion Pax). Please ensure to hold the figure’s arms and flip the figure’s legs away from you to convert from Optimus Prime to Ultimate Optimus Prime. Battle armor automatically attaches. Manually extend the legs to complete the conversion. Activate light and sounds in all modes. Speaks 11 phrases including “I am Optimus Prime,” “Transform and roll out,” and “For the Primes.” For further assistance, please contact Hasbro Consumer Care directly. We are happy to help!
