Questions & Answers

Q: QuestionWhat is the maximum speed of the HiBoy scooter?

• A:Answer The Hiboy S2 SE electric scooter can reach a maximum speed of 19 mph.

Q: QuestionHow much does the scooter weigh?

• A:Answer This electric scooter weighs 37.8 lbs.

Q: QuestionWhat is the maximum weight the scooter can carry?

• A:Answer The maximum weight capacity for this scooter is 220 pounds.

Q: QuestionWhat size are the tires on this scooter?

• A:Answer The Hiboy S2 SE electric scooter has 10-inch tires.

Q: QuestionDoes this scooter have a foldable design?

• A:Answer Yes, the Hiboy S2 SE electric scooter has a foldable design, making it easy to store and carry.

Q: QuestionWhat type of brakes does the HiBoy scooter have?

• A:Answer The Hiboy S2 SE electric scooter is equipped with dual brakes for enhanced safety.

Q: QuestionCan the scooter still be used without the electricity, and if so, is it as smooth as a non-electric scooter?

Asked 1 month ago by Tress.

• A:Answer Hi，the scooter needs to be charged to operate.[From: Hiboy Support Team | Email:[email protected]]

  Answered 3 weeks ago by Hiboy Support

  
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Q: QuestionDoes it have solid tires with no tube?

Asked 3 months ago by Anonymous.

• A:Answer Front wheel is solid tire, back wheel come with tube tire

  Answered 2 months ago by MelissaAVerified Purchase

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Q: QuestionThose it have warranty

Asked 3 months ago by James.

• A:Answer All brand-new Hiboy escooters and ebikes are covered under our manufacturer's 1-year all-inclusive warranty for the original owner, protecting against all manufacturing defects. The warranty is automatically registered when you order and receive the product from our online shop. Please note that the warranty applies to the initial purchaser only. All quality-related defects on items sold directly by Hiboy or Hiboy’s authorized resellers are covered by an extensive warranty.[From: Hiboy Support Team | Email: [email protected]]

  Answered 3 months ago by Hiboy Support

  
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Q: QuestionDoes the scooter require any assembly? And does the battery come fully charged in the box?

Asked 3 months ago by Anonymous.

• A:Answer Yes, minimal assembly is required, and all installation steps are clearly described in the user manual included in the box. You only need to unfold the stem, secure the folding lever, unfold the kickstand, and attach the handlebars to the stem using the provided Allen wrench and screws. The battery is not fully charged when shipped. For best performance, we recommend fully charging the scooter before first use.[From: Hiboy Support Team | Email: [email protected]]

  Answered 3 months ago by Hiboy Support

  
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Q: QuestionMax incline for riding up, and down hills?

Asked 4 months ago by TheGuyAskingStuff.

• A:Answer Hi, the maximum incline is 15°.[From: Hiboy Support Team | Email: [email protected]]

  Answered 3 months ago by Hiboy Support

  
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Q: QuestionWhat type of charger does this come with?

Asked 5 months ago by Dana.

• A:Answer Hi, you can purchase the charger on our official website(hiboy.com): Hiboy Electric Scooter Charger for S2/KS4/S2 Lite/S2 SE/S2 Nova. [From: Hiboy Support Team | Email: [email protected]]

  Answered 2 months ago by Hiboy Support

  
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Q: QuestionIs this a new launch from Hiboy? Is it worth buying over the Hiboy S2 and S2 Pro?

Asked 1 year ago by anonymous.

• A:Answer S2 pro would be the better option, it's more expensive though.

  Answered 7 months ago by EricNVerified Purchase

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