Questions & Answers

Q: QuestionWhat is the resolution of this Hisense TV?

• A:Answer This Hisense TV has a 4K Ultra HD (2160p) resolution.

Q: QuestionDoes the Hisense TV have a game mode?

• A:Answer Yes, it has 144Hz Game Mode Pro with an integrated game bar and a Variable Refresh Rate of 48Hz to 144Hz.

Q: QuestionDoes this TV support Dolby Vision?

• A:Answer Yes, this TV supports Dolby Vision.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has 4 HDMI inputs.

Q: QuestionWhich voice assistant is built into this Hisense TV?

• A:Answer This Hisense TV has Amazon Alexa built-in.

Q: QuestionWhat is the peak brightness of this TV?

• A:Answer The Hisense TV has up to 1000 nits peak brightness.

Q: Questionwhat are the net dimensions of the TV

Asked 1 week ago by Dean.

Q: Questionwhat are the measurements of the tv box?

Asked 2 weeks ago by Dig.

• A:Answer Hello Hisense Customer. Thank you for your interest in the Hisense 100U65QF. The TV package dimensions are 94.4×58.7×9.8 inches. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thank you, Harley with the Hisense Support Team.

  Answered 2 weeks ago by HisenseProductExpert

  
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Q: QuestionDoes this TV come with a stand?

Asked 4 months ago by MarkJax.

• A:Answer Hi MarkJax, thank you for your interests in the Hisense 100U65QF. The TV comes with a stand and the width is 68.3 inches. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionCan you recommend a sound bar?

Asked 4 months ago by Happy.

• A:Answer Hi T, thank you for your interests in the Hisense 100U65QF. Please go to our website https://www.hisense-usa.com/category/audio. You can choose from a wide selection of sound bars that will suit your needs. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionThe description for this TV reads that it is a QLED but the pic of the tv screen says it is ULED. Which is it, QLED or ULED?

Asked 4 months ago by Soulboyblue.

• A:Answer Hi Soulboyblue, thank you for your interest in the Hisense 100U65QF. The Hisense 100U65QF is both a QLED and an ULED TV. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: QuestionIs this the model with matte screen?

Asked 4 months ago by TomM.

• A:Answer Hi TomM, thank you for your interest in the Hisense 100U65QF. The TV has an anti-glare matte screen. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: QuestionOn the 98 inch model, what is the distance from the top pair of VESA mounting holes to the top edge of the TV?

Asked 4 months ago by Robbo.

Q: QuestionHow long is the power cord

Asked 5 months ago by Awesome.

• A:Answer Hi Curious, thank you for your interest in the Hisense 100U65QF. The power cord is 5 feet (approximately 1.5 meters) in length. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: Questionthe free installation does that mean it can be wall mounted installation also

Asked 5 months ago by cash.

• A:Answer Hi Cash, thank you for your interest in the Hisense 100U65QF. Please contact BestBuy for information regarding their installation services. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionDoes this TV have a casting function that will work with a laptop? Or will casting only work with Apple Devices?

Asked 5 months ago by Courtney.

• A:Answer Hi Courtney, thank you for your interest in the Hisense 100U65QF. Yes, the TV has built-in casting functionality that works with laptops (Apple AirPlay) for MacBooks. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionWhat is the warranty

Asked 5 months ago by Bobbo.

• A:Answer Hi Bobbo, thank you for your interest in the Hisense 100U65QF.The TV comes with a one-year manufacturer's warranty. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionHas anybody had wifi connection issues with this tv?

Asked 5 months ago by Ben123.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 85QD7QF. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 5 months ago by HisenseProductExpert

  
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Q: QuestionUnder Specifications it lists a 2 year warranty, but under From the Manufacturer it lists a 1 year warranty. What is the warranty coverage of this TV?

Asked 6 months ago by Harold.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 100U65QF. This unit has a one-year manufacturer's warranty. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 5 months ago by HisenseProductExpert

  
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