“We just setup our sound bar using the optical cable. It is working great however when we select the surround button on the remote the TV launches the Disney+ app. Wat is the solution for fixing this?”

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• Reconnect your soundbar and tv using the HDMI cable that came with the soundbar!

  Answered by Penny 3 years ago

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• Hi Steve, thank you for your interest in the Hisense HS214. Please reach out directly to our support team at 1-888-935-8880 so that we can assist with your query. Thanks again, Harley with the Hisense Support Team.

  Answered by HisenseProductExpert 3 years ago

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