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Hello Lori, Thank you for purchasing a Hisense product (32H5510G) and for taking the time to provide us with feedback. We're truly sorry that you didn't get a user manual with your television. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
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