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Questions & Answers

Page Showing 21-40 of 55 questions
  • QuestionDon’t turned on

    Asked by Game.

    • Answer Hi Hisense Customer, Thank you for your review on the Hisense 40A4KV, and for sharing your feedback with us. We're sincerely sorry to hear that your unit is not turning on. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionWhat is the internal memory for downloaded apps? 8gb....16gb? Thank You

    Asked by Gary.

    • Answer Hi Gary, thank you for your interest in the Hisense 40A4KV. This TV has 8GB of ROM. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionWhat year was this TV made

    Asked by Reggie.

    • Answer Hi Reggie, thank you for your interest in the Hisense 40A4KV. This model is a 2023 unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionDoes this TV has an internet browser installed?

    Asked by Mila.

    • Answer Hi Mila, thank you for your interest in the Hisense 40A4KV. This model does come with a browser preinstalled. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionCan i use this tv for my porch ? OUTDOORS??

    Asked by mickie.

    • Answer Hi Mickie, thank you for your interest in the Hisense 40A4KV. The Hisense unit is designed for home use. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionDoes this have Google TV softward?

    Asked by Bill.

    • Answer Hi Bill, thank you for your interest in the Hisense 40A4KV. This model is a Hisense Vidaa TV which is a different platform from Google. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionCan I hook this to my Xfinity cable box

    Asked by Lynn.

    • Answer Yes. You just need an HDMI or coax cord.

      Answered by ToHall

  • QuestionHi, Can I install other apps on this tv? Including 3rd party apps..

    Asked by EricB.

    • Answer Hi EricB, thank you for your interest in the Hisense 40A4KV. Apps can be installed via the Vewd App Store for this unit and it is not recommended to download 3rd party apps via the browser. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.

      Answered by HisenseProductExpert

  • QuestionDoes the remote have a voice microphone for searching?

    Asked by Linda.

    • Answer Don’t see that feature

      Answered by Anonymous

  • QuestionHi, what are the dimensions of 32" and 40"?

    Asked by Sako.

    • Answer Each size listed has a photo that shows the dimensions, on the Best Buy website.

      Answered by ToHall

  • QuestionWhat are the dimensions of this tv?

    Asked by Beau.

    • Answer 90mm x 51mm

      Answered by EmilioRobertoTeran

  • Questiondone this with it own tv remote

    Asked by corroul.

    • Answer Make sure you are connect to your Wi-Fi Thank you, Ms Cookie

      Answered by Cookie

  • QuestionCan this tv play video loop with a thumb drive?

    Asked by Margogo.

    • Answer I believe you can do that,I'm not really sure. Thank you, Ms Cookie

      Answered by Cookie

  • QuestionDoes this have Roku so I dont have to buy it separately?

    Asked by Nayan.

    • Answer Yes..you do ,just like Netflix.. Thank you, Ms Cookie

      Answered by Cookie

  • QuestionWhat kinds of remotes can be used with this?

    Asked by Jas.

    • Answer Firestick remote

      Answered by Angeloc

  • QuestionCan I use a wall mount with this one

    Asked by Anonymous.

    • Answer Yes, you can. Just make sure you get the correct mount for your space. Consider whether you need it to tilt or swivel because it's a hassle to change once you have mounted it

      Answered by EvanOnEarth

  • QuestionDoes this tv work with Tablo 4 Gen?

    Asked by Doug.

    • Answer I'm really not sure.. Thank you, Ms Cookie

      Answered by Cookie

  • QuestionDoes this tv work with apple airplay so I can connect my phone to it?

    Asked by Anonymous.

    • Answer I believe so.. Thank you, Ms Cookie

      Answered by Cookie

  • QuestionWhat is the depth of the TV stand? I want to put this on a table and I'd like to know the stand's distance from front to back.

    Asked by vw4402.

    • Answer About 6-7" away from the wall. Thank you, Ms Cookie

      Answered by Cookie

  • QuestionHow much does this TV weigh?

    Asked by Lu.

    • Answer dont have exact weight but that would be in specs, but the new tvs are much lighter than the old ones.

      Answered by Dragonronrott