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You need to push downward right on the small arrow on the back. Push with your thumb(s) in the direction of the arrow which is pointing to the bottom of the remote. I learned this after struggling for an hour pushing on the top part. A rep from Hisense gave me the correct advice.
Sorry, there was a problem. Please try again later.Top of remote to the back push down
Sorry, there was a problem. Please try again later.Hi Hisense Customer, Thank you for your interest in the Hisense 43QD5N. You would need to apply pressure and push in the direction displayed on the back of the remote. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
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