Questions & Answers

Name: Hisense - 55" Class - LED - H6500F Series - 2160p - Smart - 4K UHD TV with HDR
Brand: Hisense
SKU: 6378018
Price: 75.99 USD
Rating: 3.9 (290 reviews)

Hisense - 55" Class - LED - H6500F Series - 2160p - Smart - 4K UHD TV with HDR

Model:: 55H6570F; |
SKU:: 6378018

User rating, 3.9 out of 5 stars with 290 reviews.

Highly rated by customers for:

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QuestionHi. I opened my new tv there were no base stand in my box
Asked 5 years ago by Annie.
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QuestionI am having trouble with low memory messages. I try to clear the caches and when I do it either by app or all at once, the cache numbers do not go to 0. So it's as if I can't clear them all all. What am I doing wrong? Anyone else having problems?
Asked 5 years ago by Terri.
- Answer Just get a streaming stick, you will constantly be running into this issue.
  Answered 3 years ago by Matt
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QuestionI keep getting bluetooth pairing request from some device and regardless of I pair with it or not it keeps popping on blutooth pairing request which is annoying when watching something. How to disable blutooth on this hisense android tv particular device?
Asked 5 years ago by Prats.
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Questioncan I get internet on the tv
Asked 5 years ago by tom.
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QuestionHas anyone been able to view Zoom Meetings on this TV? If so, how did you do it? I added a PUffin Browser but can't seem to get into the meetings.
Asked 5 years ago by Terri.
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QuestionI just bought this TV and would love to be able to play the games downloaded from the Google store. What kind of game controller do I need to buy?
Asked 5 years ago by SethMK.
- Answer Hello Seth, Thank you for your interest in the 55H6570F. While we can't guarantee the compatibility of game controllers any Bluetooth or USB controller in should work. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionIs there a manaul for this TV? Have searched all over. I only see the Quick Start guide.
Asked 5 years ago by Terri.
- Answer Hello Hisense Customer, Thank you for your interest in the 55H6570F. Yes there is a manual for this unit. Please reach out to our support team so we can have a manual sent to you. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionDoes this have the Google play store app
Asked 5 years ago by Poohlou.
- Answer Hello Cierra, Thank you for your interest in the 55H6570F. Yes the television does have the Google Play Store. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionHave the same exact tv. When I go to my Xbox one it says I have a 60hz rate. But the tv supports 120hz. Also I use the Xbox HDMI. How come my Xbox doesn’t go to 120hz when the tv supports it ?
Asked 5 years ago by Richardn.
- Answer If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionI have this same exact tv, and the refresh rate is 60hz. Is there any way I could bring it up to 120hz
Asked 5 years ago by Richardn.
- Answer Hello Richard, Thank you for your interest in the 55H6570F. No you would not be able to bring the refresh rate to 120hz. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionDoes this TV work with Alexa?
Asked 5 years ago by Alexa.
- Answer Hello Alexa, Thank you for your interest in the Hisense 55H6570F, Yes this television is compatible with the Alexa device. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionDoes this tv have astreaming divice,and is this a good Tv.Thank u kindly
Asked 5 years ago by Ann.
- Answer The TV is an Android TV and has several built in streaming apps. Most of the majors already installed. Just about any other streaming service app you can easily download out the Play Store. The TV i would say is just average. Its not bad but its not going to blow you away if you've had other 4K tvs. It does have a pretty good remote with mic for using "Hey Google" commands.
  Answered 5 years ago by dlamar
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QuestionDoes this TV have Roku on it
Asked 5 years ago by Lu.
- Answer Hello Lu, Thank you for your interest in the 55H6570F. No this is a Android television however you are able to connect a Roku stick to the television. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionI have a stand that is 47 inches wide. Will this tv fit on it with the position of the legs?
Asked 5 years ago by dan.
- Answer The legs are 39 inches apart in the front and a couple of inches narrower in the back.
  Answered 5 years ago by dlamar
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QuestionDid have ATSC 3 tuner?
Asked 5 years ago by MannySteve.
- Answer Hello Steve, Thank you for your interest in the Hisense 55H6570F. We are so sorry but the ATSC 3 Tuner is not supported on our television, the television supports 2.0. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionCan I connect a 4k firestick to this TV and, will the remote from the firestick control the volume on TV too?
Asked 5 years ago by Firestick.
- Answer Yes I have the same setup. Turns the TV on/off and controls the sound.
  Answered 5 years ago by dlamar
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QuestionJust as verification, this tv is truly 120 Hz, correct?
Asked 5 years ago by Nabs.
- Answer Yes it should have 120 Hz on the TV. If you look at the specifications below the TV, it tells you everything about the tv.
  Answered 5 years ago by Daquan
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QuestionGAMING INTERESTS, DOES THIS TV HAVE HDR 10 AND HOW IS THE LAG ON THIS TV FOR GAMING? THANKS IN ADVANCE FOR THE ANSWER
Asked 5 years ago by jae.
- Answer Hello Jae, Thank you for your interest in the Hisense 55H6570F. Yes this television has HDR 10. Thank you for your interest in Hisense USA if you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionI have a heisen tv 55"I have no remote so I cant use the keyboard on the TV to finish my wifi items can I use a free app on my tablet or phone
Asked 5 years ago by Dustepps.
- Answer Hello Dustepps, Thank you for your interest in the Hisense 55H6570F. It is not a guarantee that the remote app will produce the same effect as the television original remote, thus it is not a recommendation. However, you can purchase a remote from our sales team at Encompass via website: https://hisense.encompass.com or call them at 866-779-5154. If you have any further questions or concerns, please reach out directly to our customer support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionCan this tv pickup local channels with the tuner that come with it?
Asked 5 years ago by Dee.
- Answer Hello Dee, Thank you for your interest in the 55H6570F. Yes you are able to get local channels with the tuner in the television however you would need to have an antenna connected to the unit. If you have any further questions please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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Showing 21-40 of 97 questions

Questions & Answers

Hisense - 55" Class - LED - H6500F Series - 2160p - Smart - 4K UHD TV with HDR

Q: QuestionHi. I opened my new tv there were no base stand in my box

Q: QuestionI am having trouble with low memory messages. I try to clear the caches and when I do it either by app or all at once, the cache numbers do not go to 0. So it's as if I can't clear them all all. What am I doing wrong? Anyone else having problems?

Q: QuestionI keep getting bluetooth pairing request from some device and regardless of I pair with it or not it keeps popping on blutooth pairing request which is annoying when watching something. How to disable blutooth on this hisense android tv particular device?

Q: Questioncan I get internet on the tv

Q: QuestionHas anyone been able to view Zoom Meetings on this TV? If so, how did you do it? I added a PUffin Browser but can't seem to get into the meetings.

Q: QuestionI just bought this TV and would love to be able to play the games downloaded from the Google store. What kind of game controller do I need to buy?

Q: QuestionIs there a manaul for this TV? Have searched all over. I only see the Quick Start guide.

Q: QuestionDoes this have the Google play store app

Q: QuestionHave the same exact tv. When I go to my Xbox one it says I have a 60hz rate. But the tv supports 120hz. Also I use the Xbox HDMI. How come my Xbox doesn’t go to 120hz when the tv supports it ?

Q: QuestionI have this same exact tv, and the refresh rate is 60hz. Is there any way I could bring it up to 120hz

Q: QuestionDoes this TV work with Alexa?

Q: QuestionDoes this tv have astreaming divice,and is this a good Tv.Thank u kindly

Q: QuestionDoes this TV have Roku on it

Q: QuestionI have a stand that is 47 inches wide. Will this tv fit on it with the position of the legs?

Q: QuestionDid have ATSC 3 tuner?

Q: QuestionCan I connect a 4k firestick to this TV and, will the remote from the firestick control the volume on TV too?

Q: QuestionJust as verification, this tv is truly 120 Hz, correct?

Q: QuestionGAMING INTERESTS, DOES THIS TV HAVE HDR 10 AND HOW IS THE LAG ON THIS TV FOR GAMING? THANKS IN ADVANCE FOR THE ANSWER

Q: QuestionI have a heisen tv 55"I have no remote so I cant use the keyboard on the TV to finish my wifi items can I use a free app on my tablet or phone

Q: QuestionCan this tv pickup local channels with the tuner that come with it?

QuestionHi. I opened my new tv there were no base stand in my box

QuestionI am having trouble with low memory messages. I try to clear the caches and when I do it either by app or all at once, the cache numbers do not go to 0. So it's as if I can't clear them all all. What am I doing wrong? Anyone else having problems?

QuestionI keep getting bluetooth pairing request from some device and regardless of I pair with it or not it keeps popping on blutooth pairing request which is annoying when watching something. How to disable blutooth on this hisense android tv particular device?

Questioncan I get internet on the tv

QuestionHas anyone been able to view Zoom Meetings on this TV? If so, how did you do it? I added a PUffin Browser but can't seem to get into the meetings.

QuestionI just bought this TV and would love to be able to play the games downloaded from the Google store. What kind of game controller do I need to buy?

QuestionIs there a manaul for this TV? Have searched all over. I only see the Quick Start guide.

QuestionDoes this have the Google play store app

QuestionHave the same exact tv. When I go to my Xbox one it says I have a 60hz rate. But the tv supports 120hz. Also I use the Xbox HDMI. How come my Xbox doesn’t go to 120hz when the tv supports it ?

QuestionI have this same exact tv, and the refresh rate is 60hz. Is there any way I could bring it up to 120hz

QuestionDoes this TV work with Alexa?

QuestionDoes this tv have astreaming divice,and is this a good Tv.Thank u kindly

QuestionDoes this TV have Roku on it

QuestionI have a stand that is 47 inches wide. Will this tv fit on it with the position of the legs?

QuestionDid have ATSC 3 tuner?

QuestionCan I connect a 4k firestick to this TV and, will the remote from the firestick control the volume on TV too?

QuestionJust as verification, this tv is truly 120 Hz, correct?

QuestionGAMING INTERESTS, DOES THIS TV HAVE HDR 10 AND HOW IS THE LAG ON THIS TV FOR GAMING? THANKS IN ADVANCE FOR THE ANSWER

QuestionI have a heisen tv 55"I have no remote so I cant use the keyboard on the TV to finish my wifi items can I use a free app on my tablet or phone

QuestionCan this tv pickup local channels with the tuner that come with it?