Questions & Answers

Q: QuestionDoes this come in a 43” version and at what price?

Asked 3 months ago by Curious.

• A:Answer Hi Curious, thank you for your interest in the Hisense 55S7N. The TV only comes in sizes 55", 65", 75" and 85". If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: QuestionCan we purchase a different color frame? I would like to change the frame to a black color. Where can I purchase?

Asked 3 months ago by Sunny74.

• A:Answer Hi Sunny74, thank you for your interest in the Hisense 55S7N. To order replacement parts and accessories, please contact, Encompass, at 1 (866) 779-5154 or go to https://hisense.encompass.com/. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: Questioncan you run the power cord behind the TV with an outlet?

Asked 3 months ago by todd.

• A:Answer If you are saying the outlet is directly behind the TV that's going to be tough unless you can recess the outlet. The plug height would be a problem. There is little gap between the wall and the TV but there is a channel for running a cord, and there is a an area behind the TV about the lower middle with a little more depth maybe 1/4" by feel but I can't be exact. I just have a hole in the wall and run the cord down and out near the plug.

  Answered 3 months ago by DavudVerified Purchase

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Q: QuestionDoes it come with a fram or do we need to buy it separately like Samsung?

Asked 4 months ago by Frame.

• A:Answer It comes with a frame. It’s a mid tone wood-look plastic frame

  Answered 2 months ago by NatalieVerified Purchase

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Q: QuestionCan this TV hang vertically on a wall?

Asked 4 months ago by Lw.

• A:Answer Hi Lw, thank you for your interests in the Hisense 55S7N. The TV is designed to be mounted flat against the wall like a painting. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: Questiondoes it come with a wall mount?

Asked 4 months ago by hello.

• A:Answer yes it comes with the wall mount

  Answered 2 months ago by mercury791715Verified Purchase

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Q: QuestionIs this a smart TV?

Asked 4 months ago by Renee.

• A:Answer yes, and since it's connected to Google it's very fast and easy to sign into all the apps

  Answered 2 months ago by mercury791715Verified Purchase

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Q: QuestionIs this an outdoor tv

Asked 4 months ago by Anonymous.

• A:Answer Thank you for your interest in the Hisense 55S7N. Our TVs are designed for indoor use only, intended for home comfort and entertainment. If you have any further questions, please contact our dedicated support team at 1‑888‑935‑8880 or email us at Service@Hisense‑usa.com so we can promptly assist you. Thank you again, Harley – Hisense Support.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionCan you have different picture settings/calibration for Art Mode vs TV/gaming?

Asked 4 months ago by M.

• A:Answer Yes! There is an auto-identify option as well for scenes.

  Answered 3 months ago by KtroskoVerified Purchase

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Q: QuestionDoes the ultra slim wall mount have the ability to tilt?

Asked 5 months ago by Ernie.

• A:Answer No.

  Answered 4 months ago by MarkEdwardRVerified Purchase

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Q: QuestionHow do I access the inputs specifically HDMI after the TV has been mounted on the wall with the flush mount?

Asked 6 months ago by Dlove.

• A:Answer Hi Dlove, Thank you for your interest in the Hisense 55S7N. The wall mount is able to be pulled forward, which will allow for access to the inputs. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionIs this tv sold with a mount?

Asked 6 months ago by Anonymous.

• A:Answer Yes, it comes with a wall mount

  Answered 6 months ago by user706136Verified Purchase

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Q: QuestionCan you download apps such as Fox News?

Asked 7 months ago by Curious.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55S7N. We recommend checking out the Google Play Store. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionWhat is the length (measurement) of the power cord coming out of the tv?

Asked 7 months ago by Travelnana.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55S7N. The unit has a 5 ft power cord. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionAre the inputs directly on the tv or a separate device like the Samsung one connect?

Asked 7 months ago by Lake.

• A:Answer Hi Lake, Thank you for your interest in the Hisense 55S7N. The inputs are located on the back of the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionDoes it work with spectrum app.

Asked 8 months ago by Steve.

• A:Answer Hi Hisense Customer, Thank you for choosing the Hisense 55S7N and for sharing your feedback with us. Spectrum TV has not made itself available on Google TV. However, the app supports Chromecast, which is a built-in casting feature on 55S7N. Users can download Spectrum TV on their mobile devices and cast videos onto the 55S7N via Chromecast. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 8 months ago by HisenseProductExpert

  
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Q: QuestionI’m mounting into a recess in the wall that will match the size of the display as closely as possible. How much space is needed above the display to drop the tv down onto the included wall mount?

Asked 8 months ago by TVCritic.

Q: QuestionDoes the Hisense TV allow the Spectrum app to be added or does it come with it pre-loaded?

Asked 1 year ago by markus.

• A:Answer Hi Markus, Thank you for your interest in the Hisense 55S7N. Spectrum TV has not made itself available on Google TV. However, the app supports Chromecast, which is a built-in casting feature on 55S7N. Users can download Spectrum TV on their mobile devices and cast videos onto the 55S7N via Chromecast. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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Q: QuestionDoes this have bluetooth?

Asked 1 year ago by amandap.

• A:Answer Hi Amandap, Thank you for your interest in the Hisense 55S7N. This unit supports Bluetooth. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 year ago by HisenseProductExpert

  
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