Questions & Answers

Name: Hisense - 55" Class S7 Series CanvasTV 4K QLED TV with Hi-Matte Display and UltraSlim Wall Mount (2024)
Brand: Hisense
SKU: 12316891
Price: 767.48 USD
Availability: InStock
Rating: 4.7 (231 reviews)

Hisense - 55" Class S7 Series CanvasTV 4K QLED TV with Hi-Matte Display and UltraSlim Wall Mount (2024)

Model:: 55S7N; |
SKU:: 12316891

User rating, 4.7 out of 5 stars with 231 reviews.

Highly rated by customers for:

$767.48

Save $232.51

Comp. Value: $999.99

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QuestionIn the immersive art mode (where there is animation) the art work is rotating very quickly. The modern art photo collection is changing every 10 seconds. I have changed the rotation time to 20 minutes but it is still rotating quickly. Please advise.
Asked 1 year ago by Pat.
- Answer Hi Pat, Thank you for your interest in the Hisense 55S7N. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionDoes the 55S7N work with Amazon Echos—specifically as speakers for surround sound?
Asked 1 year ago by RandomNickname.
- Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55S7N. You can pair your Alexa device, such as Echo Show, to the TV through the Amazon Alexa app. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionWill the wall mount attach to a block wall, and hold the tv securely?
Asked 1 year ago by Anonymous.
- Answer Yes, probably? To elaborate: If you mean a cinderblock wall I would buy toggle bolts and use those; should work well in the hollow spaces. If you are on the edge or grout the included sleeves should work, but drilling in to the edge of a cinderblock is tricky IMHO, even with a hammer drill. You might have more luck with smaller holes and masonry screws. Note that it asks for 6 bolts on the install, two of which are specified in location. So if you are putting in 6 bolts you can mix and match fastener types in different locations to get something rugged. If you mean a brick wall ... yeah, you're fine!
  Answered 1 year ago by AnonJohn
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QuestionHow far apart are the legs?
Asked 1 year ago by Rr.
- Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55S7N. This unit has a TV stand width of 36.7 × 11.7 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionI had my tv all set up and it won’t stay connected and defaults to the screen that says Google TV. It’s so frustrating. I bought the tv in august to put in my kitchen renovation which was just completed end of October. 3 times now this has happened
Asked 1 year ago by Disappointed.
- Answer I don't see a question here? Stay connected to what?
  Answered 1 year ago by JustinG
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QuestionDoes t come with wall mounts
Asked 1 year ago by Tj.
- Answer Yes it does. It's flush mount. Needs studs.
  Answered 1 year ago by SamN
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Questiondoes the TV need an additional mount, or does it come with one?
Asked 1 year ago by rita.
- Answer Comes with a mount
  Answered 1 year ago by SamN
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QuestionHow may nits?
Asked 1 year ago by dsacorn.
- Answer Hi Dsacorn, Thank you for your interest in the Hisense 55S7N. This TV has a peak brightness of 450 nits. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionWhat are the dimensions of the box the TV comes in?
Asked 1 year ago by Mike.
- Answer Hi Mike, Thank you for your interest in the Hisense 55S7N. The dimensions of the box are 54.4 x 7.0 x 2.6 inches. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionThe Hisense Support Team: None of your answers are helpful. The way you answer the questions makes me walk away from your product because I don't trust a brand with such a terrible support team. If you don't know the answer, then don't answer it!
Asked 1 year ago by Jane0368.
- Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55S7N. We thank you for your feedback, and we will look into ways to improve. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionWill this TV be offered in smaller sizes, such as 43" and 50"? If so, when?
Asked 1 year ago by Scott.
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QuestionPower outlet location for a 55” Hisense canvas tv
Asked 1 year ago by Scott.
- Answer Hi Scott, Thank you for your interest in the Hisense 55S7N. The power input is located at the back of the TV, to the left when facing the back of the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionCan a traditional wall mount bracket be used with this TV. Unfortunately there will be times when I will need to tilt the screen
Asked 7 months ago by klc3431.
- Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55S7N. We recommend using the mount that comes with the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 7 months ago by HisenseProductExpert
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QuestionCan this tv be mounted above a gas fireplace? What is the heat tolerance of the 55" model?
Asked 1 year ago by Sklein.
- Answer Hi Sklein, Thank you for your interest in the Hisense 55S7N. The operating temperature for the unit is 41-95 degrees Fahrenheit, and the operating humidity is 20% to 80% non-condensing. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionI have uploaded photos to display. They are all uploaded the right direction but when I choose some of them to display, they turn sideways on the screen. How do I rotate them correctly on the screen?
Asked 1 year ago by Anonymous.
- Answer Hi Hisense Customer, Thank you for your interest in the Hisense 55S7N. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionDo you need to have a recessed outlet in the wall for this to mount flush?
Asked 1 year ago by MattO.
- Answer Not necessarily, you can guide the power cable and/or other signal cords through channels located in back of tv which allow the cables to lay flat behind the tv. This will not interfere with the tv being flush to the wall however, the cables will show.
  Answered 1 month ago by Geosam
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QuestionCan a powered subwoofer be added to this TV and used with the built-in speakers?
Asked 1 year ago by frustratedalready.
- Answer Probably not. As far as I can tell the OS menu forces you to chose between "speakers" and "HDMI or SPDIF" as the audio output. Those would be how I would look to connect an external amp. You may be able to use Bluetooth audio out if your receiver or subwoofer can receive it as a workaround. In either case I would think you would need an amp to properly parse out the subwoofer channel, though maybe your sub can do that.
  Answered 1 year ago by AnonJohn
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QuestionIs the Samsung frame bezel compatible with this TV? (i.e., could I attach a bezel I already own from Samsung to this TV?)
Asked 1 year ago by Riley.
- Answer Hi Riley, Thank you for your interest in the Hisense 55S7N. We recommend using the bezel provided with the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
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QuestionOur TV room is very small and the TV needs to be mounted in a corner so that it is at an angle. We have an existing mount that accomplishes this. Can this TV be hooked up to the existing mount?
Asked 4 months ago by JCBandVRD.
- Answer Hi JCBandVRD, thank you for your interests in the Hisense 55S7N. The TV comes with a UltraSlim Wall Mount which allows it to hang flush against the wall like a piece of art. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
  Answered 3 months ago by HisenseProductExpert
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QuestionCan this TV be mounted on a swivel mount? I realize it comes with a slim mount but what about other ways to mount it?
Asked 1 year ago by mel.
- Answer Hi Mel, Thank you for your interest in the Hisense 55S7N. We recommend using the wall mount provided with the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
  Answered 1 year ago by HisenseProductExpert
  Answer this question

Showing 41-60 of 71 questions

Questions & Answers

Hisense - 55" Class S7 Series CanvasTV 4K QLED TV with Hi-Matte Display and UltraSlim Wall Mount (2024)

Q: QuestionIn the immersive art mode (where there is animation) the art work is rotating very quickly. The modern art photo collection is changing every 10 seconds. I have changed the rotation time to 20 minutes but it is still rotating quickly. Please advise.

Q: QuestionDoes the 55S7N work with Amazon Echos—specifically as speakers for surround sound?

Q: QuestionWill the wall mount attach to a block wall, and hold the tv securely?

Q: QuestionHow far apart are the legs?

Q: QuestionI had my tv all set up and it won’t stay connected and defaults to the screen that says Google TV. It’s so frustrating. I bought the tv in august to put in my kitchen renovation which was just completed end of October. 3 times now this has happened

Q: QuestionDoes t come with wall mounts

Q: Questiondoes the TV need an additional mount, or does it come with one?

Q: QuestionHow may nits?

Q: QuestionWhat are the dimensions of the box the TV comes in?

Q: QuestionThe Hisense Support Team: None of your answers are helpful. The way you answer the questions makes me walk away from your product because I don't trust a brand with such a terrible support team. If you don't know the answer, then don't answer it!

Q: QuestionWill this TV be offered in smaller sizes, such as 43" and 50"? If so, when?

Q: QuestionPower outlet location for a 55” Hisense canvas tv

Q: QuestionCan a traditional wall mount bracket be used with this TV. Unfortunately there will be times when I will need to tilt the screen

Q: QuestionCan this tv be mounted above a gas fireplace? What is the heat tolerance of the 55" model?

Q: QuestionI have uploaded photos to display. They are all uploaded the right direction but when I choose some of them to display, they turn sideways on the screen. How do I rotate them correctly on the screen?

Q: QuestionDo you need to have a recessed outlet in the wall for this to mount flush?

Q: QuestionCan a powered subwoofer be added to this TV and used with the built-in speakers?

Q: QuestionIs the Samsung frame bezel compatible with this TV? (i.e., could I attach a bezel I already own from Samsung to this TV?)

Q: QuestionOur TV room is very small and the TV needs to be mounted in a corner so that it is at an angle. We have an existing mount that accomplishes this. Can this TV be hooked up to the existing mount?

Q: QuestionCan this TV be mounted on a swivel mount? I realize it comes with a slim mount but what about other ways to mount it?

Top Rated

QuestionIn the immersive art mode (where there is animation) the art work is rotating very quickly. The modern art photo collection is changing every 10 seconds. I have changed the rotation time to 20 minutes but it is still rotating quickly. Please advise.

QuestionDoes the 55S7N work with Amazon Echos—specifically as speakers for surround sound?

QuestionWill the wall mount attach to a block wall, and hold the tv securely?

QuestionHow far apart are the legs?

QuestionI had my tv all set up and it won’t stay connected and defaults to the screen that says Google TV. It’s so frustrating. I bought the tv in august to put in my kitchen renovation which was just completed end of October. 3 times now this has happened

QuestionDoes t come with wall mounts

Questiondoes the TV need an additional mount, or does it come with one?

QuestionHow may nits?

QuestionWhat are the dimensions of the box the TV comes in?

QuestionThe Hisense Support Team: None of your answers are helpful. The way you answer the questions makes me walk away from your product because I don't trust a brand with such a terrible support team. If you don't know the answer, then don't answer it!

QuestionWill this TV be offered in smaller sizes, such as 43" and 50"? If so, when?

QuestionPower outlet location for a 55” Hisense canvas tv

QuestionCan a traditional wall mount bracket be used with this TV. Unfortunately there will be times when I will need to tilt the screen

QuestionCan this tv be mounted above a gas fireplace? What is the heat tolerance of the 55" model?

QuestionI have uploaded photos to display. They are all uploaded the right direction but when I choose some of them to display, they turn sideways on the screen. How do I rotate them correctly on the screen?

QuestionDo you need to have a recessed outlet in the wall for this to mount flush?

QuestionCan a powered subwoofer be added to this TV and used with the built-in speakers?

QuestionIs the Samsung frame bezel compatible with this TV? (i.e., could I attach a bezel I already own from Samsung to this TV?)

QuestionOur TV room is very small and the TV needs to be mounted in a corner so that it is at an angle. We have an existing mount that accomplishes this. Can this TV be hooked up to the existing mount?

QuestionCan this TV be mounted on a swivel mount? I realize it comes with a slim mount but what about other ways to mount it?