“Why can't I or how do I get the TV to use HDR with 4k on my PS5? It also says ALLM is not available....What the heck??”

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• You need to purchase a 4k USB cord separately to use with Playstation.

  Answered by Shelley 3 years ago

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• Hi Hisense Customer, thank you for your interest in the Hisense 55U6H. Unfortunately, it doesn't support HDMI 2.1 bandwidth and has a 60Hz refresh rate, so it can't take full advantage of the PS5 or Xbox Series X. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered by HisenseProductExpert 3 years ago

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