“I JUST PURCHASED Hisense - 65" Class U6 Series MiniLED QLED UHD 4K HDR Smart Fire TV (2025). REFRESH RATE 144 HOWEVER ON THE BACK OF THE TV IT SAYS '" MODEL NO. : 65U65QF S/N: 65N253459H00653 REFRESH RATE 120 60Hz PLEASE EXPLAIN!! THANK YOU”
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Same issue. Completely misleading in the description as well as the hisense rep and best buy employees. 144hz is really only activated for pc/console use. Otherwise, streaming from any apps (Netflix, Prime, etc), is 60 hz or lower. It DOES NOT convert to 144 (or even 120 hz), even though the panel is apparently 144hz native (WHY???). Instead, it uses motion smoothing, and it is awful. Brightness is good, and images/colors CAN be good at times, but unless all you want to do is game, the refresh rate+ smoothing will ruin pretty much anything you watch at 1080p or lower. It was marketed as an upgrade to 60 hz TV's, which came with a price jump, so I figured it would work....but it's basically a lie. So disappointing and probably will return it.
Sorry, there was a problem. Please try again later.Hi Ceddie, thank you for your interest in the Hisense 65U65QF. The native refresh rate of this TV is 144 Hz. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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