“I have this tv connected to my vizio sound bar through the hdmi arc port, and it shows that it’s connected, but I am not getting any audio to come out of the sound bar. Any solutions to this? I’ve already checked all the settings and CEC.”
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Go to audio settings change tv sound to external sound options
Sorry, there was a problem. Please try again later.Hi Jean, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We’re sorry to hear that you are not getting any sound from the sound bar. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
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