Questions & Answers

Q: QuestionHow does the Hi-Matte Display benefit the viewing experience?

• A:Answer The Hi-Matte Display reduces glare, enhancing the viewing experience, especially for artwork, by giving it depth and texture.

Q: QuestionWhat is Game Mode PRO and what are its benefits?

• A:Answer Game Mode PRO enhances gaming with features like Variable Refresh Rate, AMD FreeSync Premium, Auto Low Latency Mode (ALLM), and Low Latency MEMC to reduce screen tearing and input lag. The New Game Bar allows for customized adjustments.

Q: QuestionCan I mount this Hisense TV on the wall?

• A:Answer Yes, it includes an UltraSlim Wall Mount designed to hang the TV flush against the wall.

Q: QuestionDoes this Hisense TV come with any warranty?

• A:Answer Yes, it comes with a 2-year warranty, which is double the industry standard.

Q: QuestionHow is the sound quality on this TV?

• A:Answer The TV features 2.0.2 Multi-Channel Surround Sound that creates an immersive audio experience.

Q: QuestionDoes this TV have a special feature for displaying art?

• A:Answer Yes, it has Art Mode. You can display a single picture or a slideshow of paintings, share photos from a USB drive, or upload your own photos using the Art Mode app.

Q: QuestionWhat us the nits brightness on this model?

Asked 2 months ago by LarryY.

• A:Answer Hi LG, thank you for your interest in the Hisense 75S7N. The Nits Peak Brightness is 420–450 nits. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionI have a 8 months old Hisense 55 inch Canvas TV and want to change it with a 75 inch Canvas TV . Can I use the same wall mount or do I have to replace it with a new one?

Asked 3 months ago by Gunduz.

• A:Answer Replace with a new one because the 75 in is bigger and the hangers at space farther apart

  Answered 2 months ago by BeckyS

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Q: QuestionDoes this TV adjust brightness while in Art mode to match the lighting in the room? Does it shut on and off when someone is present/not present ?

Asked 4 months ago by RLB1313.

• A:Answer Hi RLB1313, thank you for your interest in the Hisense 75S7N. Yes, the TV automatically adjusts brightness in Art Mode using a built-in light sensor. If you have further questions, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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Q: QuestionWill this tv support the Verizon FIOS One TV app?

Asked 5 months ago by TomE.

• A:Answer Hi TCEinSV, thank you for your interest in the Hisense 75S7N. You can check the Google Play Store to see if the app is available for download. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionIs the wall mount a full motion tilt and swivel? If not can I use any standard wall mount or do I have to use this one it came with?

Asked 5 months ago by Erica.

• A:Answer No. It hangs like art. Flat against the wall.

  Answered 2 months ago by Anonymous

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Q: QuestionWhen will alternative frames be available? There is conflicting online information about this. It says you can choose two alternate colors (versus teak) but then it says 'available soon' in other areas.

Asked 5 months ago by LeoMac.

Q: QuestionHow do I unmount the Hisense tv from the wall mount?

Asked 5 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. You can reach out to BestBuy for installation assistance via (https://www.bestbuy.com/site/services/tv-home-theater-services/pcmcat138100050024.c?id=pcmcat138100050024). If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 5 months ago by HisenseProductExpert

  
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Q: QuestionDoes the Hisense 75” tv come with a stand so that I may choose not to mount it on a wall but instead place it on a console? Thank you.

Asked 6 months ago by MNH9.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. The unit comes included with a stand. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 6 months ago by HisenseProductExpert

  
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Q: QuestionIs the wall mount that's included a flush wall mount so that it sits flat against the wall?

Asked 7 months ago by mkw1.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. The TV comes with an ultra-slim wall mount that provides a flush look. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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Q: QuestionHow can I order a white magnetic frame for my 75" tv?

Asked 8 months ago by NitaV.

• A:Answer Hi Jaye, Thank you for your interest in the Hisense 75S7N. The unit comes with a metal 'Teak' frame with the TV. Additional colors will be available soon. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 8 months ago by HisenseProductExpert

  
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Q: QuestionDoes this Hisense TV come with a stand?

Asked 10 months ago by Jakester.

• A:Answer Hi Jakester, Thank you for your interest in the Hisense 75S7N. The unit comes included with a stand. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 10 months ago by HisenseProductExpert

  
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Q: QuestionWill it stream from Apple devices: Mac, iPhone, iPad

Asked 10 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. This unit supports Apple AirPlay. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 10 months ago by HisenseProductExpert

  
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Q: QuestionDoes this have a dreaded separate box for connections, like the Samsung?? OR are the connections on the TV directly ??

Asked 7 months ago by sdjh.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. The inputs are located on the back of the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 7 months ago by HisenseProductExpert

  
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