Questions & Answers

Q: QuestionHow does the Hi-Matte Display benefit the viewing experience?

• A:Answer The Hi-Matte Display reduces glare, enhancing the viewing experience, especially for artwork, by giving it depth and texture.

Q: QuestionWhat is Game Mode PRO and what are its benefits?

• A:Answer Game Mode PRO enhances gaming with features like Variable Refresh Rate, AMD FreeSync Premium, Auto Low Latency Mode (ALLM), and Low Latency MEMC to reduce screen tearing and input lag. The New Game Bar allows for customized adjustments.

Q: QuestionCan I mount this Hisense TV on the wall?

• A:Answer Yes, it includes an UltraSlim Wall Mount designed to hang the TV flush against the wall.

Q: QuestionDoes this Hisense TV come with any warranty?

• A:Answer Yes, it comes with a 2-year warranty, which is double the industry standard.

Q: QuestionHow is the sound quality on this TV?

• A:Answer The TV features 2.0.2 Multi-Channel Surround Sound that creates an immersive audio experience.

Q: QuestionDoes this TV have a special feature for displaying art?

• A:Answer Yes, it has Art Mode. You can display a single picture or a slideshow of paintings, share photos from a USB drive, or upload your own photos using the Art Mode app.

Q: QuestionWill this tv support the Verizon FIOS One TV app?

Asked 2 weeks ago by TomE.

• A:Answer Hi TCEinSV, thank you for your interest in the Hisense 75S7N. You can check the Google Play Store to see if the app is available for download. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 week ago by HisenseProductExpert

  
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Q: QuestionIs the wall mount a full motion tilt and swivel? If not can I use any standard wall mount or do I have to use this one it came with?

Asked 2 weeks ago by Erica.

Q: QuestionWhen will alternative frames be available? There is conflicting online information about this. It says you can choose two alternate colors (versus teak) but then it says 'available soon' in other areas.

Asked 3 weeks ago by LeoMac.

Q: QuestionHow do I unmount the Hisense tv from the wall mount?

Asked 1 month ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. You can reach out to BestBuy for installation assistance via (https://www.bestbuy.com/site/services/tv-home-theater-services/pcmcat138100050024.c?id=pcmcat138100050024). If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 month ago by HisenseProductExpert

  
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Q: QuestionDoes the Hisense 75” tv come with a stand so that I may choose not to mount it on a wall but instead place it on a console? Thank you.

Asked 2 months ago by MNH9.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. The unit comes included with a stand. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 1 month ago by HisenseProductExpert

  
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Q: QuestionIs the wall mount that's included a flush wall mount so that it sits flat against the wall?

Asked 2 months ago by mkw1.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. The TV comes with an ultra-slim wall mount that provides a flush look. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 2 months ago by HisenseProductExpert

  
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Q: QuestionHow can I order a white magnetic frame for my 75" tv?

Asked 4 months ago by NitaV.

• A:Answer Hi Jaye, Thank you for your interest in the Hisense 75S7N. The unit comes with a metal 'Teak' frame with the TV. Additional colors will be available soon. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 4 months ago by HisenseProductExpert

  
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Q: QuestionDoes this Hisense TV come with a stand?

Asked 5 months ago by Jakester.

• A:Answer Hi Jakester, Thank you for your interest in the Hisense 75S7N. The unit comes included with a stand. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 5 months ago by HisenseProductExpert

  
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Q: QuestionWill it stream from Apple devices: Mac, iPhone, iPad

Asked 5 months ago by Anonymous.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. This unit supports Apple AirPlay. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 5 months ago by HisenseProductExpert

  
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Q: QuestionDoes this have a dreaded separate box for connections, like the Samsung?? OR are the connections on the TV directly ??

Asked 3 months ago by sdjh.

• A:Answer Hi Hisense Customer, Thank you for your interest in the Hisense 75S7N. The inputs are located on the back of the unit. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.

  Answered 3 months ago by HisenseProductExpert

  
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