“How do I set the TV to fully power down when turning it off? It goes into standby, when I want to fully shut it off.”
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OP update: by saying "agent" on every prompt to the call center, I was able to get through to a customer service rep. Apparently there is no way to "fully" power it down except to unplug it. So if you're traveling for a period of time, you'll want to do that. In settings I did switch off the small LED light that is on when in standby mode. The screen is completely dark, so I'm thinking it will be a minimal power drain when in standby. I'd still prefer a full shutdown: Hisense engineers, let's strive for that in a software update.
Sorry, there was a problem. Please try again later.OP here: the phone number only gets me to an automated system, not a real person. I just need the steps to change the power setting to turn fully off rather than go to stand by. If that could be put here, it would save a lot of time and headache.
Sorry, there was a problem. Please try again later.Hi JL, thank you for your interest in the Hisense 75U65QF. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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