“How do I set the TV to fully power down when turning it off? It goes into standby, when I want to fully shut it off.”
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OP update: by saying "agent" on every prompt to the call center, I was able to get through to a customer service rep. Apparently there is no way to "fully" power it down except to unplug it. So if you're traveling for a period of time, you'll want to do that. In settings I did switch off the small LED light that is on when in standby mode. The screen is completely dark, so I'm thinking it will be a minimal power drain when in standby. I'd still prefer a full shutdown: Hisense engineers, let's strive for that in a software update.
Sorry, there was a problem. Please try again later.There’s a menu where you can set the preferences for tapping the power button vs holding the power button. By default it’s set to tap for screen saver and hold for power off. They can be changed in the tv settings.
Sorry, there was a problem. Please try again later.OP here: the phone number only gets me to an automated system, not a real person. I just need the steps to change the power setting to turn fully off rather than go to stand by. If that could be put here, it would save a lot of time and headache.
Sorry, there was a problem. Please try again later.Hi JL, thank you for your interest in the Hisense 75U65QF. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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