“Are Hisense & Best Buy aware of problems with U8K NOT playing USB movies in mp4 & mkv due to glitches. For example, I put movies on my USB card and watched half an hour of "Fast X." But the next time I tried to "Play," it shut off after one second. Why?”
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Hi MichaelZ, thank you for purchasing the Hisense 75U8K and for taking the time to provide us with this feedback. We would be more than happy to assist with your query. Please feel free to reach out to our dedicated support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
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