“In another Question, Hisense answered me by saying the reason my SDXC card isn't recognized is because it must be formatted in FAT32. Do USB cards and Hard Drives also need to be in FAT32? If so, it means Best Buy LIED by telling me NTFS would work.”
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Hi MichaelZ, thank you for your interest in the Hisense 75U8K. The format of the storage disk should be NTFS, FAT32. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Sorry, there was a problem. Please try again later.Just so everyone knows, there appears to be TWO answers. The first answer is for "Movies and Music." The Hisense U8K does work with a USB card formatted in NTFS. However, there are MANY glitches with the U8K. For example, when you play a USB card with movies, the "First" time you watch a movie, it is fine. However, when you stop the movie you will have SEVERE problems when you try to watch the movie again. If you turn off the movie to watch another movie or the news or some Cable TV, you will think, "I will just pick up watching this USB movie where I left off." But, that is NOT what will happen. Instead, the INSTANT you press either "Play" or "OK" in order to watch the movie on your USB card, the movie will STOP playing. "Other" movies you have not yet watched will be playable, but NOT the movies you have previously watched. This is an obvious technical glitch that needs to be fixed with some sort of Firmware Update. This same type of glitch occurs when you are watching the TV with a USB card inside it. You will get a message when you turn the TV back on saying, "Ejecting USB," even though the USB card is still inside the TV - just as you want it to be! The selection for the USB card will still be there, BUT there will be SEVERE GLITCHES like I mentioned in the paragraph above. For example, ANY movie you attempt to watch that does not have "Subtitles" will still cause you to see "Chapters." For example, at some random point in the movie, you will see "Chapter 5" and it will stay on the screen for the entire time until you see "Chapter 6." And that will be on the screen the entire time until "Chapter 7" appears. I have found if you press "Menu" and turn the "Subtitles" off, it will remove these displays of "Chapters" that originally did not appear yet appeared randomly on their own. However, it is VERY ANNOYING this occurs. I also am disturbed that this display of "Chapters" will prevent people from seeing "Subtitles" when there actually is a movie with "Subtitles" that need to be on. People should know, when there are Firmware Updates, the USB card MUST BE in the format of FAT32. Also, when you try watching movies on your USB card that used apps to compress the files, if the files have a resolution of 1280x720p but had the original "Aspect Ratio" of 2:35:1 with black bars at the top and bottom, the movie will now be "Stretched" vertically so the movie looks weird. The reason for this is because when watching a movie from the USB card there are ONLY THREE options available for "Zoom" In comparison, when watching a movie from any other method using the regular "Menu," there are many "Zooms" available - including "21:9" - which would solve the problem of having black bars at the top and bottom. For some reason that Zoom option is NOT available when watching from USB movies or TV shows. The only "Zoom" options are "Fit" and "Full" and "Original." When you try watching a 1280x720p movie with "Original," you see only a 12.5% size tiny image on the screen. Both "Full" and "Fit" look identical - being "Stretched" vertically. Hisense, PLEASE correct this problem with movies played from a USB card by using some form of Firmware Update. For the record, I tried watching a compressed movie that originally had the "Resolution" of 1920x1080p and the original "Aspect Ratio" of 2.35:1. This movie was cropped with an app so it had a resolution of 1920x800p. When using the "Fit" mode, it was stretched vertically and looked weird - as expected. However, when using the "Full" Unfortunately, I can no longer watch that movie called "Fast X" at all. And I cannot watch "The Flash" at all. And I cannot watch "Watchmen" at all. I cannot watch "A Bad Mom's Christmas" at all. The reason for this is because each of them was in the middle of being watched when I stopped to watch the News on TV or I turned the TV off with the intent to watch the movie again at a later point in time. Sadly, this worthless Hisense U8K has a GLITCH where ANY movie you watch and then come back to in such a way shuts off INSTANTLY after about one-tenth of a second. NOTHING can be done to get the movies to play again. This is SO DISAPPOINTING. This is the entire reason why Hisense costs so much less than LG, Samsung, and Sony. The Hisense TV simply DOES NOT WORK! And the arrogant staff at Best Buy refuses to give any type of refund or store credit in order to simply get a different model of TV.
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