“My air genius 5 did not come with the odor reducing washable pre-filter just the foam looking pre K filter and IFD filter I’m thinking I was sent a used one My air genius 4 came with pre k, odor reducing pre-filter and IFD.”
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That is very odd. Your air purifier should have come with the washable foam pre-filter, the washable ifD filter, and the optional K pre-filter. If you did not receive that optional pre-filter, please contact our consumer relations team by emailing us at [email protected]. Thank you.
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