“We moved into an apartment that has this thermostat and are trying to connect but it is registered to a previous renter... Is there a way to get control of the thermostat without knowing who it is registered too? Thanks!”
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Hey Renter! Thanks for reaching out to us with this. We would be happy to help you get your Honeywell Smart Color Wi-Fi Thermostat unregistered from the previous user. At your convenience, give us a call at 1-855-733-5465 when you are onsite with the thermostat and we'll go through the unregistration process with you. It can take between 20-40 minutes and once it's complete you'll be able to get the thermostat registered to your account. We hope this helps!
Sorry, there was a problem. Please try again later.I think all you need to do is get the Mac Id and 4 char code I would think it’s on the device or in the options some place It’s usually on a card with the unit but I am sure you don’t have that. All you have to do is get those 2 items and register it to your account
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