“When I turn this on, the vaper accumulates in the vertical cylinder, but it doesn't come out the top. Instead it comes out the bottom. Any idea what is going on?”

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• Probably was a mistake when you put the lid after cleaning.

  Answered by CristovaohD 3 years ago

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• This is not what we expect from our humidifier Rick. Please contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com and we will be happy to help make this right. Thank you.

  Answered by ManufacturerTechSupport 4 years ago

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