“How do you keep fan at last level of air? Mine moves from level 5 to 1 all the time. Thank you”

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• Mmm - sounds like your speed button is stuck. Might try some canned air…

  Answered by Magnolia 2 years ago

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• Thank you for your inquiry. To clarify, when this fan is first powered on, the unit will operate at the lowest speed setting until the speed is manually increased. If the unit is turned off while operating on the highest speed setting, it will return to the lowest speed setting when powered on again. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.

  Answered by ManufacturerTechSupport 2 years ago

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