“I have been using this model for a few months now. Brand new, battery fully charged, works great on 1st setting. On 2nd setting on full battery the brush rotates for a few seconds & dies. Also on thin carpet/rug brush won't work”
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Kate, it sounds like you have a bad belt. These vacuums are fairly simple to examine. You may want to remove some of the screws and access your belt , so that You can inspect it. You may be able to find a YouTube video that would help. Just don't over tighten the screws when You put your parts back together, if You decide to try a repair. The parts are only plastic and can be stripped out by over tightening. Besides, the screws will most likely stay in place if they are just firmly snugged in. I hope You get results and hopefully this may help.
Sorry, there was a problem. Please try again later.I have never had this problem with mine. I would say return it for a new one.
Sorry, there was a problem. Please try again later.I have two units, one for each house and have not had that problem at all.
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