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I have no problems with mine and I have been used it for 4 weeks in a row. You can take it to the Geek Squad, probably is a manufacturer issue with any of the sensors.
Sorry, there was a problem. Please try again later.Hi Karen, Thank you for your question. The brushes may be jammed with hair or debris. If you are still having a problem, please reach out to [email protected] or call 1(800)406-2005. We would like to learn more about your SmartWash's problem and to help resolve it. Thanks, Cierra- The Hoover Team
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