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23 Questions & 52 Answers
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  • Question
    what replacement bag type do i need for the pet T series heap upright vac model # UH30310?   (2 Answers)

    what replacement bag type do i need for the pet T series heap upright vac model # UH30310?

    By Anonymous August 11, 2013.

    Answers
  • Question
    What is the plastic item near the top of the vacuum handle with the yellow insides?   (4 Answers)

    By flyingfinn43 April 24, 2015.

    Answers
    • Best 
      Answer

      Hi Flyingfinn43! The tool located in the handle on the front side of the machine is called the Pet Powered Hand Tool. The "yellow insides" are rubber blades that help grip and pick up pet hair on upholstery. Hope this helps! -Giselle Hoover Customer Care

      By HooverUSA April 29, 2015.

      • Brand Representative
  • Question
    Does vacuum lay flat?   (4 Answers)

    Does vacuum lay flat as theHoover Tempo does with 2 clicks os adjuster?

    By Anonymous February 15, 2015.

    Answers
    • Best 
      Answer

      Hi! Thw T-Series has a 5 level height adjustment feature and on level 1, the cleaner is very low close to the ground. Hope this helps! -Giselle Hoover Customer Care

      By HooverUSA February 19, 2015.

      • Brand Representative
  • Question
    How do I engage the hose cleaning accessories ??   (2 Answers)

    By Anonymous January 22, 2015.

    Answers
    • Best 
      Answer

      If you look on the back of the vacuum cleaner, down towards the bottom--you will see the hose loop around into a plastic pipe-like fitting. To use an attachment, press down on the silver switch on the pipe assembly that the hose goes into an while doing so--pull up on the hose end. This will release the hose out of the pipe and you can then attach the extra tools to the end that you took out so all of the suction is at your disposal. See illustrations below (they uploaded in wrong order but are marked 1 and 2)

      By Techguy1972 February 4, 2015.

    • Question
      is this vacuum self propelled - forward and reverse?   (3 Answers)

      Thank You!

      By Anonymous June 9, 2014.

      Answers
      • Best 
        Answer

        No not self propelled at all.

        By Brsoto January 2, 2015.

      • Question
        What are the differences between Hoover - WindTunnel T-Series HEPA Bagged Upright Vacuum - Seaside Blue (Model: UH30300) and Hoover - Pet WindTunnel T-Series HEPA Bagged Upright Vacuum - Blue (Model: UH30310)?   (2 Answers)

        By Rudy June 13, 2016.

        Answers
        • Best 
          Answer

          Hi Rudy! The UH30310 is the pet version of the UH30300 and it comes with a longer hose, 12 feet versus 8 feet. It also comes with a specialized pet power brush to get pet hair off of your upholstery and carpets. -Michael, Hoover Customer Care

          By HooverUSA June 14, 2016.

          • Brand Representative
      • Question
        Are replacement bags hard to find and are they expensive hepa type y or carbon hepa type y   (1 Answer)

        By Fuzzie569p April 22, 2016.

        Answers
        • Best 
          Answer

          Hi Fuzzie569p! The WindTunnel T-Series HEPA Bagged Upright takes a Type Y bag. You can use the hepa, carbon, or regular paper bags as long as they are Hoover Type Y bags. The price will vary upon the retailer. Bags are always available through Hoover. Hope this helps! -Karissa, Hoover Customer Care

          By HooverUSA April 22, 2016.

          • Brand Representative
      • Question
        Does this vacuum cleaner have a headlight? As it turns out, that is a feature that I both like and need. Thank you.   (1 Answer)

        By Curiouscleaner May 10, 2017.

        Answers
        • Best 
          Answer

          This vacuum comes with a headlight.

          By CommunityAnswer May 10, 2017.

        • Question
          If I have a warranty issue can I bring the vacuum back to Best Buy? (Or must I send it to Hoover?)   (2 Answers)

          By CSRinCA September 21, 2016.

          Answers
          • Best 
            Answer

            Hi CSRinCA! For warranty issues the Pet WindTunnel T-Series must be taken to a Hoover authorized dealer. To locate one near you visit: http://hoover.com/locator/. Hope this helps! ~Kenya, Hoover Customer Care

            By HooverUSA October 21, 2016.

            • Brand Representative
        • Question
          Keeps on getting stuck in the tube. Doesn't make it to the bag.   (2 Answers)

          By Kdinner June 22, 2016.

          Answers
          • Best 
            Answer

            Hi Kdinner! If your unit is clogging, it may have an air flow obstruction. Please try this: The hose is removable from both ends. One removed, run a broomstick through to push out any clogs here. Your vacuum also comes with two filters that are housed inside of the unit. Once you take the bag cover off the unit, the filters can be found at the bottom of the side, and to the right. They are both washable with water only. Once washed, allow to air dry for 24 hours. This should keep your unit working at maximum performance. Hope this helps! -Michael, Hoover Customer Care

            By HooverUSA June 23, 2016.

            • Brand Representative

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