“After the wash cycle has ended, all of the water does not drain out of the washer. The dirty water just sits on the bottom of the washer”
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Hello, Oh no! We're terribly sorry to hear that your dishwasher is not draining properly. We certainly understand how aggravating that must be. If excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue. Make sure there is not any paper or large object covering or blocking the sump area in the rear of the tub. Clear out any large pieces of food from the bottom of the dishwasher like noodles, lettuce, bones, etc. Using the wrong type or too much detergent can cause over-sudsing that can prevent the dishwasher from draining properly. For a full list of troubleshooting solutions, please check out a support article on our site titled "Dishwasher - Not Draining". We hope this is helpful. Keep in touch! Mike@GEA
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