“I purchased the Microsoft excel program to download on this chromebook and it said it couldn't be downloaded. Do I need to return it and purchase a different laptop?”
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Thank you for reaching out! You can actually download many Microsoft apps, including Excel, from the Chromebook/Google Play Store for free! The product you purchased was likely for a Windows operating system, whereas Chromebooks use a Chrome operating system. I recommend reaching out to your retailer or Microsoft regarding your software purchase. Have a great day!
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