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Questions & Answers

Your price for this item is $369.99
Page Showing 1-7 of 7 questions
  • QuestionCan ram and storage on the HP - 14-EP0010NR be upgraded?

    Asked by Superuser99.

    • Answer Yes, you can upgrade both the memory and the storage on this model of laptop.

      Answered by HP Team

  • QuestionWill this play Roblox with no lag?

    Asked by jbags.

    • Answer Thank you for the question. The answer depends on many variables, including the quality of your internet connection, and your game settings. As system requirements for software constantly change, we are unable to answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations.

      Answered by HP Team

  • QuestionBack lit keyboard?

    Asked by Anonymous.

    • Answer Thank you for your question. No, the 14-EP0010NR laptop does not have a backlit keyboard.

      Answered by HP Team

  • QuestionWhat is ufs?

    Asked by MelG.

    • Answer Thank you for your question. UFS (universal flash storage) is a high-performance storage interface purpose-built for smartphones, automotive and computing systems that requires low power consumption, high performance and consistent reliability.

      Answered by HP Team

  • QuestionDoes this computer work with Respondus Lockdown Browser?

    Asked by Em.

    • Answer Because this computer has Windows 11 in "S mode", it can't be installed unless you first take the computer out of S mode. Microsoft has the instructions at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

      Answered by HP Team

  • QuestionIn the headline description it says 512 GB SSD but in the specs it says only 128gb. How much storage does this laptop really have?

    Asked by RY.

    • Answer This laptop has 128GB of Universal Flash Storage.

      Answered by HP Team

  • Questionis it brand new?

    Asked by Mpolie.

    • Answer This model is brand new unless you choose to buy it as 'open box' from your Best Buy store. It is not refurbished.

      Answered by HP Team