Questions & Answers
Page Showing 621-639 of 639 questions
Q: QuestionCan I install programs that I use on my current Windows 7 Machine on this and will they run on this just like they run on Windows 7?
Asked by NeedaComputer.
- A:Answer I don't know a lot about Windows 10 yet. I never took my old computer out of Windows 7 because it ran so well. Then around March 2020 it got the black screen of death. You have to take this laptop out of S mode, to get it to install any program that isn't in the Windows store. Like Chrome or Adobe. I don't think anyone will leave it in S mode. You should look at the website for each software you want to install. Or google, will ________ work on Windows 10.
Answered by Chr1s
Q: QuestionCan I download and run Mozilla Firefox and Mozilla Thunderbird on this computer and operating system instead of other browsers and email programs? Ron
Asked by Ron.
- A:Answer This laptop comes with Windows 10 Home in S mode. That means you can only download apps from the Microsoft Store and use the Microsoft Edge browser. To be able to download the Mozilla browsers or other software, you would want a laptop with Windows 10 Home.
Answered by HP Team

Q: QuestionWhat type of charging cord does this unit need?
Asked by Larry.
- A:Answer This comes with a power adapter.
Answered by HP Team

Q: QuestionIs this compatible to work with the cricut program?
Asked by LL.
- A:Answer This laptop is not compatible in the current S mode setup. You can switch out of S Mode into Windows Home, at no additional cost, once you receive the laptop. This will allow you to load the Cricut software.
Answered by HP Team

Q: QuestionHow do i upgrade the ram
Asked by Anonymous.
- A:Answer This laptop has 1 slot for RAM, meaning that in order to upgrade, you would need to remove the 4 GB stick and replace it with a larger 8 or 16 GB stick.
Answered by HP Team

Q: QuestionWhat is the 128GB SSD? I thought that was the memory, when first looking at the product.
Asked by Anonymous.
- A:Answer The 128 GB SSD is the hard drive.
Answered by HP Team

Q: QuestionDoes this come with AC power cord?
Asked by Keybird88.
- A:Answer Yes, one is included.
Answered by Andenite
Q: QuestionCan this laptop run fortnite?
Asked by Landan.
- A:Answer No, it can't run Fortnite.
Answered by CommunityAnswer
Q: QuestionDoes this laptop have wireless printing
Asked by Char.
- A:Answer Your printer is the one that needs to be Wireless ready, this laptop will print to any printer in your home WiFi network that is compatible with Windows 10.
Answered by TechGuy
Q: QuestionWhat OS system? Need Office. Is it installed??
Asked by Buddy.
- A:Answer The HP Laptop - 14-dk1003dx has the Windows 10 Home in S mode operating system. It comes with a 30 day trial to Microsoft Office 365.
Answered by HP Team

Q: QuestionIf i change ram to 12gb can i use with Autocad 2019 student versión?
Asked by JoseMario.
- A:Answer A more powerful processor would be your best bet for using AutoCAD 2019 on your new computer. A Ryzen 3 or 5 processor will give you much more processing power for completing projects in a timely manner.
Answered by HP Team

Q: QuestionWhat is the specific power cord cable is used for this, I lost mine and need a replacement but don’t want to get the wrong one, thank you!
Asked by Tj.
- A:Answer It looks like Best Buy doesn't carry the specific power cord for that laptop. However, one of the universal chargers that they carry will work with the computer.
Answered by HP Team

Q: QuestionWhat GPU does this computer have? And memory?
Asked by Nick.
- A:Answer The has an AMD Athlon™ Silver 3050U (2.3 GHz base clock, up to 3.2 GHz max boost clock, 1 MB L2 cache, 2 cores) and AMD Radeon™ Graphics.
Answered by HP Team

Q: Questionhow many RAM slots this model has ? Can I install two 4GB RAM to make it 8G ?
Asked by rman.
- A:Answer Unfortunately, it looks like it only has one RAM slot.
Answered by HP Team

Q: Questiondoes it have a removable battery?
Asked by cmill.
- A:Answer Yes - it is removable by an authorized service provider.
Answered by HP Team

Q: QuestionWould this be able to stream and run games such as IMVU and editing software like Photoshop/Gimp? Are they able to be installed and run at a good rate?
Asked by Hazel.
- A:Answer No you need something with more power. Here is a link to a laptop that should work: https://www.bestbuy.com/site/hp-14-laptop-amd-athlon-silver-4gb-memory-128gb-ssd-jet-black/6403440.p?skuId=6403440
Answered by HP Team

Q: QuestionWhat is the battery life of this laptop?
Asked by CuriousWolf.
- A:Answer It has pretty good battery life I work from home so on an average by late night is when the laptop needs to be charged.
Answered by Topmanlouis

























