“Can you upgrade the memory higher than 8GB? Could you purchase two 8GB sticks?”

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• Once again the HP Team comes back with a partial answer. If the user cannot access the memory, they should indicate whether a professional technician can upgrade the memory. In the post-COVID chip shortage world, pickings for new laptops are slim. If I have to buy a laptop with only 8GB memory, it would be nice to know if I can upgrade it post-sale. I did not think that was too much to ask. It seems like on all of these computers, the memory questions are answered differently by different members of the HP Team.

  Answered by kwhitco 3 years ago

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• No, the memory slot is not user accessible.

  Answered by HP Team 3 years ago

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