“How to customize this laptop to 16GB? Geek squad will help me or I have to call HP to upgrade 16GB? I can do this myself but I don’t want to loose warranty if I open the laptop. Please advise”

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• Hi Bob! Yes, you can upgrade it from 8 gigabytes to 16. It does require significant disassembly to upgrade the RAM so I suggest you work with Geek Squad on this. Here is a link to their services: https://www.bestbuy.com/site/services/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018

  Answered by HP Team 4 years ago

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