Questions & Answers

Q: QuestionDoes this HP laptop come with Microsoft 365?

• A:Answer Yes, this laptop includes a one-year subscription to Microsoft 365.

Q: QuestionHow much storage space does this laptop have?

• A:Answer This laptop comes with 64GB of eMMC storage.

Q: QuestionWhat is the screen size of this laptop?

• A:Answer This HP laptop has a 14-inch HD display.

Q: QuestionWhat processor is used in this HP laptop?

• A:Answer This HP laptop is powered by an Intel Celeron N4500 processor.

Q: QuestionDoes this laptop have a built-in camera?

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer Yes, this laptop has a built-in HP True Vision HD Camera.

Q: QuestionHow much RAM does this laptop have?

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer This laptop has 4GB of DDR4 RAM.

Q: QuestionAre there stereo speakers included in this laptop?

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer Yes, this laptop has HD Audio with stereo speakers.

Q: QuestionDoes this laptop have a headphone jack?

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer Yes, this laptop has a headphone jack.

Q: QuestionDoes this laptop have wireless connectivity?

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer Yes, this laptop has Wi-Fi 6 and Bluetooth 5.4 wireless connectivity.

Q: QuestionHow long does the battery last for video playback?

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer The battery lasts up to 12 hours for video playback.

Q: QuestionWhat kind of storage does this laptop use?

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Pale Rose Gold

• A:Answer This laptop uses 64 GB eMMC storage.

Q: QuestionIs Microsoft word included?

Asked 4 years ago by Nonna16.

• A:Answer It comes with a one month trial of Microsoft 365, which includes Word. When the trial period is over, you'll need to purchase it to continue using it.

  Answered 4 years ago by HP Team

  
  Helpful (25)Unhelpful (5)ReportAnswer this questionShow more answers (4)

Q: QuestionCan you do zoom meetings on this laptop

Asked 4 years ago by NurseT.

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Fortunately, the Zoom app is available in the store. You can also do meetings with the web-based version of the Zoom app.

  Answered 4 years ago by HP Team

  
  Helpful (18)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionThis is a dumb question but can you plug a monitor into the laptop

Asked 4 years ago by hello.

• A:Answer It's not a dumb question at all. You certainly can plug in a monitor. On the right side of the computer is an HDMI port for adding a monitor.

  Answered 4 years ago by HP Team

  
  Helpful (21)Unhelpful (6)ReportAnswer this question

Q: QuestionDo only wireless mouses/keyboards work with this one or can you have non wireless keyboard/mouse

Asked 4 years ago by hello.

• A:Answer You can connect a USB wired mouse/keyboard to this laptop.

  Answered 4 years ago by HP Team

  
  Helpful (13)Unhelpful (2)ReportAnswer this question

Q: QuestionCan this computer handle photo editing

Asked 4 years ago by Mommabear.

• A:Answer Thank you for the question. If you're doing a high volume of editing or for professional use, no You'll need more ram (8GB for leisure editing, 16GB minimum for frequent editing) and a multi- core processor such as an AMD Ryzen 5, Intel i5 or higher.

  Answered 4 years ago by HP Team

  
  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it include a charger?

Asked 7 months ago by Lissie.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes.

  Answered 7 months ago by DavidV

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it possible to upgrade the ram, storage space, and wifi card?? If yes, what's the limit of each upgrade?

Asked 1 year ago by jj.

• A:Answer Thank you for the question. The RAM can be changed to one 8GB stick, The storage being eMMC and not an SSD, is soldered to the motherboard and not upgradeable, however, you can connect external storage via USB. The Wi-Fi 6 (2 x 2) card can be changed. We recommend that any upgrades be completed by a professional technician.

  Answered 1 year ago by HP Team

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this a laptop that can run Minecraft and stuff but also get work done .Basically I'm asking if it is slow

Asked 4 years ago by TheGalaxy.

• A:Answer I’ve had this for about 3 weeks now. It’s working pretty fast, no delays and I started downloading apps.

  Answered 4 years ago by KymberVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)