Questions & Answers

Q: QuestionDoes this laptop have a Intel/AMD processor with OpenGL 4.4 / DirectX12 level GPU???

Asked 2 years ago by Anonymous.

• A:Answer Greetings from the Intel team. Thank you for your question. The HP - 14-dq0052dx Laptop comes with the Intel® Celeron® Processor N4120, which has integrated graphics (Intel® UHD Graphics 600) with OpenGL 4.4 / DirectX12 support. Integrated graphics is a GPU (graphics processing unit) built into the processor. For detailed information about the Intel® Celeron® Processor N4120, please visit: https://ark.intel.com/content/www/us/en/ark/products/197309/intel-celeron-processor-n4120-4m-cache-up-to-2-60-ghz.html Thank you for choosing Intel! Emílio_Intel

  Answered 2 years ago by Intel team

  
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Q: QuestionCan i play sims 4 on this computer

Asked 2 years ago by K.

• A:Answer No, you will need something with 8-16 GB of RAM, probably more storage so you can save your game files and you’ll want a better graphics card.

  Answered 2 years ago by BraulioVerified Purchase

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Q: QuestionCan this laptop handle emulation and can you plug a Xbox controller and use it on this laptop

Asked 2 years ago by Jr.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer No way!! This laptop can barely handle loading a web page

  Answered 2 years ago by KristinD

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Q: Questioncan I download turbotax on laptop?

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Call tech support. It will only allow you to get something from Micro Soft play store. I tried following the instructions for an hour then called tech support. It wouldn't work for him either. After about 20 minutes he got that control off. Also it is just for the S model.

  Answered 2 years ago by AnneG

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Q: QuestionIs this laptop touch screen and does the keyboard light up I just wanna know thank you

Asked 2 years ago by Raven.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Unfortunately this laptop is not touchscreen.

  Answered 2 years ago by JesusD

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Q: QuestionCan I use my printer with this

Asked 2 years ago by Bear.

• A:Answer If your printer is compatible with the Windows 11 operating system, then yes it will work with this laptop.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan the USB-C be connected to a docking station? I want to be able to use both my monitors by plugging in the docking station I own.

Asked 2 years ago by KateEBear.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes

  Answered 2 years ago by Princess

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Q: QuestionDoes this computer have a backiit keyboard?

Asked 2 years ago by Rg.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No

  Answered 2 years ago by StaceyF

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Q: QuestionCan you add a DVD external to this?

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer No

  Answered 2 years ago by Jack65

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Q: QuestionI purchased this laptop and it has Chrome OS Flex running system and not Windows 11 which is what I purchased. What am I missing here? Is Windows 11 now Chromes OS Flex? This runs as a Chromebook which is not at all what I was looking for.

Asked 2 years ago by Coach2024.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Reset your computer. Or Update all to Windows 11/10.

  Answered 2 years ago by XanderA

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Q: QuestionDoes this computer come in colors? And if so, what colors?

Asked 2 years ago by Lynn.

• A:Answer I only saw blue. But it's a good color.

  Answered 2 years ago by EdwardC

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Q: QuestionCan I run chrome. Plug in a printer, headphone. And ethernet cable, ND wireless mouse. Will it have all the ports for these.

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer yes you can

  Answered 2 years ago by LondonR

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Q: QuestionWanting to use a HP docking station with multiple monitors. Its says For video output (using external displays), your device must have a USB-C port that supports DisplayPort Alternate Mode. Does this laptops USB-C support that?

Asked 2 years ago by Sofiestrong.

• A:Answer It only has one usb-c port but yes

  Answered 2 years ago by Princess

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Q: QuestionDoes this laptop work well with using dictation in Microsoft Word? I know that sounds odd, but sometimes office 365 dosen't respond well when using dictation on a non Mac laptop.

Asked 2 years ago by Carley.

• A:Answer This laptop meets Microsoft's requirements for dictation. However, dictation response times are based on the memory and processor usage.

  Answered 2 years ago by HP Team

  
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Q: Questioncan i connect my hp deskjet 2700e printer to it?

Asked 2 years ago by sharon.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Thanks for your question Sharon! You can connect your HP DeskJet to this HP 14" Laptop.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs there a slot to play CD/DVD's?

Asked 2 years ago by BLACKAT.

• A:Answer No

  Answered 2 years ago by QMack

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Q: QuestionCan I download iTunes and connect with my new iPhone

Asked 2 years ago by Mary.

• A:Answer Yes

  Answered 2 years ago by Princess

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Q: QuestionI am needing Word, Excel and PowerPoint. Is it installed already or do I need to purchase seperately?

Asked 2 years ago by RACH.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Hello Rach and thank you for your question. This HP 14-dq0055dx laptop does include a 1 year subscription of Microsoft 365 Personal, which includes those three you mentioned.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs it new or refurbished?

Asked 2 years ago by Ar.

• A:Answer New

  Answered 2 years ago by JenniferWVerified Purchase

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