Questions & Answers
Q: QuestionWill ads pop up very often, My wife has an HP and I feel like I;m always closing ads
Asked by PP.
- A:Answer Mine has no pop ups.
Answered by Kokojoe
Q: QuestionI purchased this laptop (HP LAPTOP 14-DQ0052DX) in July 2022 for a trip and it worked perfectly now, in January of 2023, it won't power on Please help
Asked by WONTPOWERUP.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Take this geek squad
Answered by Cashae
Q: QuestionIs this good for gaming?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer I wouldn’t suggest it for that especially with only so much memory
Answered by PaulaM
Q: QuestionHAS ANYONE HAD PROBLEMS WITH THE CLOCK NOT WORKING RIGHT ON THIS PC
Asked by jeanspc.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Hello, you can go into the clock settings and reset the clock, or you can restore the computer to factory default to see if that solves the problem. In additional you can contact HP Support and they can assist you in troubleshooting or replacing the device if you are within the warranty time. Thank you for being an HP customer!
Answered by HP Team

Q: Questioncan i use google chrome on this is there a bookmarks bar
Asked by Rhonda.
- A:Answer you should be able to remember bookmarks bar comes with the browser so that depend on google, I had google chrome before and Im sure they use it
Answered by Eshel77
Q: QuestionOn the keyboard for the white one ..laptop….what color are the letters and numbers..? Hopefully not white ….…wouldn’t be able to see them.. Thanks for any reply..
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. White keyboards will have dark characters on the keys and dark (blue, black) keyboards have light characters on the keys.
Answered by HP Team

Q: QuestionThis laptop was advertised as touch screen but it is not working! Can you help??
Asked by Anonymous.
- A:Answer itys not touch screen
Answered by Eshel77
Q: QuestionOk I have a Lenovo laptop and everytime I try to get one with my password it's like it takes forever and I have to keep going to Microsoft windows to make a new password. So will I be having the same problem with this one. Looking for an excellent laptop
Asked by JJ.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer I was able to Crete Create a 4 digit pin for password
Answered by Teenyb86
Q: Questionwhat is the least expensive laptop with a slot for CDs?
Asked by page.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Most laptops will not have a disk drive anymore. But you can use an external USB disk drive as a replacement.
Answered by HP Team

Q: QuestionI have an extra wired Mouse at home . Will i be able to use it on this HP Laptop?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Yes, I do that myself, old school, need my mouse and mouse pad. :-)
Answered by BigT
Q: QuestionDoes this have a built-in Wi-Fi and microphone?
Asked by Clan52.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes for wifi. Don't know for microphone, never tried it
Answered by Hutto
Q: QuestionIs it able to use Microsoft desktop and not Microsoft online only? Currently have a Chromebook and have limited features on Microsoft due to only being able to use word online.
Asked by Bianca.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Yes - this is NOT a Chromebook that is only a portal to online activity, this is an actual device to perform your work.
Answered by Anonymous
Q: QuestionDoes this laptop play mp3 discs?
Asked by Anonymous.
- A:Answer Thank you for the question. This laptop does not have an optical drive. You could connect an external CD/DVD drive, however. An example: https://www.bestbuy.com/site/lg-24x-write-24x-rewrite-24x-read-cd-8x-write-dvd-external-usb-2-0-dvd-writer-drive-multi/1970008.p?skuId=1970008
Answered by HP Team

Q: QuestionCan I use this computer without Microsoft 365 and the other Microsoft products? I much prefer Google.
Asked by tf142410.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes.
Answered by Hutto
Q: QuestionIs this a touch screen?
Asked by Jimmy.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionCan I sign in to my iTunes on this computer
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. iTunes is one of the apps in the Widows Store, so you can do it either with the app or from the iTunes website with your browser.
Answered by HP Team

Q: QuestionWhat is the keyboard size?
Asked by Lynn.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. The keyboard is approximately 4.25" x 11".
Answered by HP Team

Q: QuestionCan this be use for a pc gaming systems? If so which one is preferred?
Asked by Bnb.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for the question. This laptop is better suited for student and general household use, perhaps some casual gaming. If gaming is your main concern, most games have minimum system and graphics requirements (RAM, processor speed, discrete graphics, etc.). Please research the requirements of games you'd like to play to ascertain if this laptop will be minimally acceptable or if you'll need more power and better graphics.
Answered by HP Team

Q: QuestionCan I use a drawing pad on this laptop
Asked by Mimi.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes
Answered by SusannaD
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