Questions & Answers

Q: Questionwhat external cd dvd r/w drive to work with laptop

Asked 3 years ago by tom.

• A:Answer This laptop will be compatible with a USB external DVD player.

  Answered 2 years ago by HP Team

  
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Q: QuestionI am having to use Excell for a college class and my mac is not compatible, will this computer be compatible?

Asked 3 years ago by Anonymous.

• A:Answer Thank you for the question. Yes, this laptop will be compatible with Excel. Note that the storage is just 64GB. We recommend that you have ancillary storage (a flash drive) if you intend to save files locally instead of to the cloud.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you play Roblox on this laptop?

Asked 3 years ago by Robloxgamers123.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Wait it does work with really good Quality better than a I pad or I phone really good Quality You Made Hp

  Answered 3 years ago by Anonymous

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Q: QuestionHow long is the warranty on this computer

Asked 3 years ago by satmik.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for asking. The HP 14-dq0052dx laptop has a one-year warranty covering defects in workmanship. Additionally, there are extended warranties offered for purchase from Best Buy and HP..

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop support a card reader?

Asked 3 years ago by Peter.

• A:Answer No

  Answered 3 years ago by ShirleyJ

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Q: QuestionDoes this laptop work with a card chip reader?

Asked 3 years ago by Peter.

• A:Answer Yes, this laptop does have an SD media card reader.

  Answered 3 years ago by HP Team

  
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Q: QuestionI have to do many applications for work and download program will this lap top work for that?

Asked 3 years ago by KC.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. I submit that a laptop that comes with more RAM and storage will be a better fit. If you decide on a model that comes with Windows 11 S Mode, you may need to convert the system to Windows 11 Home (free, simple, not reversible) if you'll be downloading from origins other than the Microsoft Store or intend to use a browser other than Microsoft Edge. See a better choice for work here: https://www.bestbuy.com/site/hp-15-6-touch-screen-laptop-intel-core-i3-8gb-memory-256gb-ssd-natural-silver/6510528.p?skuId=6510528

  Answered 3 years ago by HP Team

  
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Q: QuestionHow big is the Hard Drive (memory)

Asked 3 years ago by Mikey.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. The HP 14-dq0054dx has 64GB storage on an eMMC (chip) and 4GB RAM. There is no physical hard drive.

  Answered 2 years ago by HP Team

  
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Q: QuestionTHIS IS NEW OR WAS RETURNING

Asked 3 years ago by monica.

• A:Answer new

  Answered 3 years ago by jeanspcVerified Purchase

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Q: QuestionCan I play a CD/DVD on it?

Asked 3 years ago by TAPEWA.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer It doesn’t have an internal player but you can connect an external one

  Answered 3 years ago by wendsVerified Purchase

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Q: QuestionDoes Sequel Server, Azure, Snowflake, and other similar applications work on this computer?

Asked 3 years ago by AC.

• A:Answer This model is not a good option for that type of software. This model works best for web browsing and streaming video. I would look for a model that has an Intel i5 CPU or AMD Ryzen 5 CPU.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan this laptop run power point presentations? Also can it run Zoom as well as screen sharing in Zoom?

Asked 3 years ago by 32brian.

• A:Answer Mine came with Microsoft 365. I don’t know about zoom.

  Answered 3 years ago by Gigi

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Q: QuestionDoes this laptop have Bluetooth

Asked 3 years ago by Anonymous.

• A:Answer Yes, this laptop does have Bluetooth capabilities.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop still come with one year microsoft office subscription or only 30 days trial

Asked 3 years ago by Mina.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer One year

  Answered 3 years ago by Rudydud3

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Q: QuestionDoes this item come with RAM? Would this item work for a video visit ? Would i be able to download the flash adobe?

Asked 3 years ago by Lynn.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWill this laptop support dual monitors if I use a HDMI adapter?

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes

  Answered 3 years ago by JoeyVerified Purchase

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Q: QuestionDoes this laptop support Roblox?

Asked 3 years ago by B.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes! My 12-year-old is a Roblox player and he enjoys it!

  Answered 3 years ago by ChristyLVerified Purchase

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Q: QuestionCan I use this computer for a work from home job run that cord that they use an plug in the head set

Asked 3 years ago by TIeshs.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes

  Answered 3 years ago by NewBeginnings

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Q: QuestionIs this windows 10 software?

Asked 3 years ago by Rose.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes

  Answered 3 years ago by jgonz

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