Questions & Answers

Q: QuestionDoes this laptop have the ability to fold over and be used as a tablet? Also, does it have a touch screen feature?

Asked 3 years ago by Mason.

• A:Answer NO it does not

  Answered 3 years ago by jjriley

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat type of speakers does it have?

Asked 3 years ago by Cwebb.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Thank you for your question! The HP Laptop 14-dq0055dx has dual speakers.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs MS Office loaded on this laptop for permanent use or is there an extra cost for that?

Asked 3 years ago by CapeCod.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes it is already loaded on.

  Answered 3 years ago by Danman

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this laptop good for college students?

Asked 3 years ago by Aleasia.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This laptop is an entry level laptop and would not be recommended for a college student.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use AOL as your main browser with this laptop with Windows 11 safe mode?

Asked 3 years ago by edo1.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Because the computer is running in S Mode, it can only download apps that are in the Windows Store, and the AOL browser is not available. However, you can easily take the computer out of S mode, and then you could download and run the AOL browser. Microsoft has the instructions for taking the computer out of S mode at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a gaming laptop?

Asked 3 years ago by Michael.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Its not a " gaming" laptop parsei, but i play xbox on it regularly through the xbox app an also have gamepass ultimate. Sometimes i run HDMI to my flatscreen an play an others i run off the laptop display an its very crisp on the laptop display so id say yes it can be used for gaming but isnt a "gaming" laptop.

  Answered 3 years ago by NOISEYBOI

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this laptop compatible with quickbooks Premier Plus 2022?

Asked 3 years ago by Anonymous.

• A:Answer Hello. Thanks for your question. This HP laptop cannot handle Quickbooks Premier Plus 2022. We advise looking at the system requirement of the software. We recommend partnering with a Blue Shirt team member in the computer department at Best Buy for further assistance.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this laptop run windows 10? thank you Kathy

Asked 3 years ago by Anonymous.

• A:Answer No windows 11

  Answered 3 years ago by ChuckVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this computer good for working from home

Asked 3 years ago by Ash.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer So long as you are not running numerous overly complex programs simultaneously, it should not have a problem. You would have to be more specific regarding what your work entails you to use, in terms of the computer, to have an idea of the computing power you would need.

  Answered 3 years ago by PricezRus

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it comes with a charger?

Asked 3 years ago by Cupcake.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionYou said Microsoft Office (2021) was more suitable for this laptop. I didn’t see it in the Microsoft App Store. But you said that is the only place you can download software from for this computer. Can I download Microsoft Office 2021 from the Internet?

Asked 3 years ago by Avery.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Mine came witb microsoft 365 i just went to microstoft office download an fallowed the prompts i like the new version 2022 im assuming its user friendly even i can use it.

  Answered 3 years ago by NOISEYBOI

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat HP series is it?

Asked 3 years ago by C3PUT.

• A:Answer Its a 14dq0052dx series just type that into google and it will come up it should say if its a specific series or what have you.

  Answered 3 years ago by NOISEYBOIVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this computer support collage needs? For example online classes?

Asked 3 years ago by Scar.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer You would want to check the system requirements for the software you would need for the college classes. Updates can change system requirements and that can affect what settings you would use the software on or if you could run it at all. For college use, you might want to consider your future classes and see what sort of programs they tend to use as well so that you are not having to buy another unit when you start a new semester with new classes.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this laptop work with my wireless printer? How much will it cost to continue Windows after the one month trial?

Asked 3 years ago by Gabi.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Yes, this laptop does have wireless capabilities. There is no charge for the Windows 11 Home in S mode operating system.

  Answered 3 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI see it has windows 11 installed in the s mode. What exactly is "the s mode"?

Asked 3 years ago by Tom.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Windows 11 in S mode is a version of Windows 11 that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I run Audacity on this?

Asked 3 years ago by Cas.

• A:Answer For any software you will want to check the system requirements from developer's website and make sure that the model matches the spec requirements for the setting you would like to use. Note that updates can change the system requirements and that would affect what settings you might be able to use or if you can use the software at all.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf you already have Microsoft suite for Windows 10 can you install that instead of requiring the subscription? Compatible? thanks,

Asked 3 years ago by TWiG.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Thank you for the question. Yes, but you'll need to install Microsoft Office to a flash drive or connect an external CD drive, and save documents to the flash drive or cloud storage - this laptop has just 64GB of storage onboard. You can also use Microsoft 365 online by simply logging in to your account.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi. I'm a Realtor and I need fast and to be able to use multiple tabs. Does this do the job? Also is this a touchscreen?

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer This is not a touchscreen, it’s a good basic work computer

  Answered 3 years ago by Kurtz

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this a good laptop for grad school?

Asked 3 years ago by MARIE.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer I used this laptop for school and zoom classes. Not much space so for sure you will need to get extra storage. But overall it was easy setup and easy to log in to my classes

  Answered 3 years ago by Bonbons

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)