Questions & Answers

Q: QuestionCould this be a computer I use for UX design?

Asked 2 years ago by jasminec.

• A:Answer In theory at least, yes. But a couple of things to keep in mind: 1) Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. So, you'll have to check to make sure the software you're using is available in the store. 2) The hardware one this computer is somewhat limited, so it probably wouldn't be a good choice for complex UX development.

  Answered 2 years ago by HP Team

  
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Q: QuestionThe product [Model:14-dq0055dx] - SKU:6499751 Inside the equipment (laptop) there are 2 free flex cable connectors One of these is to add an ssd and expand storage? that's true? And the one that is next to the battery, what function would it have?

Asked 2 years ago by MrAlexander.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Hello, these devices are designed not for users to access the internal components. You can view the manual online if you do a search for it. Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I upgrade the graphics card or ram?

Asked 2 years ago by Isaccc.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. Unfortunately, the RAM in the 14-dq0054dx laptop is surface mounted (soldered directly to the motherboard ) and is not upgradeable. There is no PCIe expansion slot to install a discrete graphics card.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan it be used for gaming and video editing. My son is learning to edit videos using Adobe, he also likes to play Roblox and Minecraft. Will this computer be suitable for his needs?

Asked 2 years ago by DezraR.

• A:Answer No, this laptop does not meet the system requirements for video editing. You will need the following specs: Memory/ RAM: 8-32 GB RAM (ideally at minimum 16GB) Processor: Multi-core Intel i5/i7/i9 preferably with 4 or more processor cores.

  Answered 2 years ago by HP Team

  
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Q: QuestionWould I be able to install additional memory onto this laptop?

Asked 3 years ago by Anonymous.

• A:Answer This laptop can be upgraded by a tech professional up to a maximum capacity of 8GB of memory.

  Answered 3 years ago by HP Team

  
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Q: QuestionHow long battery last

Asked 3 years ago by Anonymous.

• A:Answer Thank you for your question! The HP Laptop 14-dq0052dx has a battery life of up to 10 hours and 15 minutes. This can vary based on your usage. Also, this laptop has a battery fast charge feature which allows you to approximately get 50% of battery in 45 minutes of charge time.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this computer have a keyboard backlight ?

Asked 3 years ago by Angel.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. The HP 14-dq0054dx laptop does not have a backlit keyboard.

  Answered 3 years ago by HP Team

  
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Q: QuestionHello i have a Verizon Orbis speed mobile hotspot would it work with this laptop / HP-14" Intel Celeron- 4GB Memory- 64 GB eMMC- JET Black

Asked 3 years ago by koolk.

• A:Answer Thank you for the question. Yes, this laptop will work with your hotspot.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhere is this laptop manufactured?

Asked 3 years ago by Duke.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer The country of origin of this laptop is China.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this computer good for gaming?

Asked 3 years ago by Bi.

• A:Answer No. It’s basically good for checking your mail and doing office work

  Answered 3 years ago by Colleen

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Q: QuestionCan this computer connect to 5g wireless?

Asked 3 years ago by WNCMountains.

• A:Answer Yes it does. Mine does.

  Answered 3 years ago by Parker1011

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Q: QuestionIs this computer compatible with the sims game

Asked 3 years ago by KYG.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This model will not work well for games. It's a basic model best used for browsing the web and streaming video.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhats the expiration date on it though what year does it expire?

Asked 3 years ago by Bbwlover.

• A:Answer This laptop is not a Chromebook (which has auto update expirations), therefore it does not have an expiration on the updates.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs the screen touch screen

Asked 3 years ago by Anonymous.

• A:Answer This model is not a touchscreen.

  Answered 3 years ago by HP Team

  
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Q: QuestionIS THIS A OPEN BOX ITEM?

Asked 3 years ago by CHRIS.

• A:Answer No, this laptop is new.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I pick this up at Cherry Hill or Pennsauken?

Asked 1 month ago by Mitchell.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

Q: QuestionStupid question? Can you download iTunes onto this pc?

Asked 2 months ago by Matty.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer You can download iTunes. However, due to the low storage you might not be able to get all your music to download.

  Answered 2 weeks ago by DavidV

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Q: QuestionIs this laptop suitable to run the HP Tuners software? https://www.hptuners.com/vcm-suite/#vcm-editor

Asked 3 months ago by Roel.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

Q: QuestionWhat is the weight of this laptop

Asked 3 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold