Questions & Answers

Q: QuestionDoes this PC have Microsoft 10 home?

Asked 4 years ago by Anonymous.

• A:Answer Yes, it has Windows 10 Home installed.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am a Mariner by profession and I don't have much internet access all the time. I just want a laptop for watching movies and doing little office work on word and pdf... Will this laptop will ok for me???

Asked 4 years ago by Gaurav.

• A:Answer This laptop would work great for those uses for you describe. It is super light weight and has good battery life.

  Answered 3 years ago by AlvinS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have an old lap top which at this point is where I store pictures. It's super slow and I hardly use. What is the maximum storage for pictures? Would this be a good place to save years of pictures? Or what do you recommend??

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for your questions! This model has only 64GB of storage. I recommend at least 128GB of storage for a lot of photos, or at least 256GB for photos and videos. If you want a fast computer, I recommend a newer processor (i5, i7, Ryzen 5, Ryzen 7) and at least 8GB of memory. However, you also have the option of purchasing this computer along with an external SSD (solid state drive) for safe, portable storage that would be connected to the laptop via USB cable whenever you need to access it.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am about to start a program as a business analyst, will this laptop help for Scrum and other programs associated with a BA program.

Asked 4 years ago by Joan.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer You are going to want a laptop faster than this for those tasks. I would look for a model with at least an Intel i3 CPU or AMD Ryzen 3 CPU, SSD hard drive, and 8GB of RAM.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I place an order for this lap top at the store.

Asked 4 years ago by Anonymous.

• A:Answer Yes, that’s how I ordered mine and got it delivered right to my home for free shipping!

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this Windows 11 or 10?

Asked 4 years ago by Richard12331.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer This laptop has the Windows 11 Home in S Mode operating system.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCAN THIS COMPUTER PRINT OUT DOCUIMENTS. AND WHAT PRINTER DOES IT USE

Asked 4 years ago by benjala.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for your question! This computer will work with all current HP printers! For other brands, be sure to check their printer specs for detailed system requirements to make sure this laptop meets those criteria.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it touchscreen

Asked 4 years ago by Ronica.

• A:Answer No, this laptop does not have a touchscreen.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it have a CD drive

Asked 4 years ago by Anonymous.

• A:Answer No, this laptop does not have an optical (CD) drive.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI want to know about adding software for printing pictures, I do alot of research on family genealogy. I need word for working on family records I do for other familly mrmbers

Asked 4 years ago by terrisfca.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Thank you for reaching out. The HP 14-dq0002dx laptop includes a 30-day subscription to Microsoft 365, which includes Microsoft Word. At the end of the trial, you'll have the option to purchase a subscription at a reasonable cost. If you already have an account that includes Microsoft 365, you'll be able to sign in and use it with this laptop. Note that storage onboard storage is 64GB, but you can use an SD card or external drive connected via the USB port to enhance storage if you need it.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a good laptop for a kid in elementary school?

Asked 4 years ago by Shana.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello! Thank you for your question! I would say that the HP 14" Laptop (14-dq0002dx) is a great option for a kid in elementary school. It has excellent battery life, is ultra-secure thanks to Windows 10 in S Mode, and allows them access to things like Microsoft Office.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with Windows 10?

Asked 4 years ago by Judy.

• A:Answer Hello, Judy. This HP Laptop 14-dq0003dx comes with Windows 10 in S Mode. That means you can only download apps from the Microsoft Store and use the Microsoft Edge browser. You can switch out of the S Mode. It is free and easy to do. Here are the instructions: https://bit.ly/3i7NsF4

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have a built-in camera and microphone?

Asked 4 years ago by Cindy.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yes

  Answered 4 years ago by KFaylorVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow is this computer for photo editing and graphics?

Asked 4 years ago by Sami.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello Sami. This HP 14" laptop model is not recommended for graphic design or photo editing. This model is best for streaming content from the internet such as Netflix, YouTube, and other internet related media.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionLooking for a basic laptop for resume, paying bills & surfing the internet. I’d also like it user friendly. From reading the reviews it looks like this would work for me.

Asked 4 years ago by Dbinri.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer I got this computer for husband for the same reasons and I'm actually thinking of getting myself one now. Its really very fast and much better than our other computer that we spent much more on.

  Answered 4 years ago by LucyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I switch this computer out of S mode, will I be able to download Silhouette software to be able to use it with my Silhouette Cameo?

Asked 4 years ago by CraftLady.

• A:Answer Thank you for the question. No, Silhouette Cameo recommends at least 8GB of RAM.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have wifi

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Yea its Wi-Fi capable. And very fast. We were actually very surprised. Runs better than our other computer that we spent much more on.

  Answered 4 years ago by LucyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I hook up a portable DVD maker to it to make home movies?

Asked 4 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White

• A:Answer Hello! Thank you for your question! Yes! You may connect an external DVD/CD writer to this laptop to product your own DVDs.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you download avid pro tools on this?????

Asked 4 years ago by Marcog.

• A:Answer Because this is a "stream" laptop, it can only download and run apps that are available in the Windows Store. Unfortunately, Pro Tools are not available in the store.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)