“Why doesn’t it reach the requirements for sims 4 I bought it thinking I can play sims 4 now I honestly don’t want it if I can’t .... big bummer”

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• Because this computer is running Windows 10 in "S Mode", it can only download and run apps from the Windows Store, and there is no PC version available there. And while you can take the computer out of S mode, it still wouldn't meet the minimum requirements for the graphics subsystem. I'm really sorry, but this computer just isn't going to handle the game.

  Answered by HP Team 5 years ago

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