Questions & Answers

Q: QuestionWith this being a Windows computer, assuming it's compatible with a Munbyn label printer?

Asked 2 years ago by printer.

• A:Answer Thank you for the question. You'd need to check the specifications for your Munbyn model number to verify that it's compatible with Windows 11.

  Answered 2 years ago by HP Team

  
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Q: QuestionHow many usb ports does this unit have?

Asked 2 years ago by Alex.

• A:Answer This laptop has 2-USB type A ports and 1-USB type C port.

  Answered 2 years ago by HP Team

  
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Q: Questionif i get a new computer and I log on with my login and password will everything on my old computer come up so I dont have to transfer anything from the old to the new

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This will depend on your system and account settings. If you are using a Microsoft account set to back up your information, it may include some information, such as your bookmarks, but as to whether it would have things like photos, programs, or documents would depend on whether you set those to backup to an external program tied to your Microsoft account, such as OneDrive.

  Answered 2 years ago by HP Team

  
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Q: QuestionI want a laptop to do my live sales for my boutique. I do them on Facebook. Is this a good laptop for that?

Asked 2 years ago by Laura.

• A:Answer This laptop is great for basic tasks, such as web browsing and record keeping, but for live streaming, you may want something with more RAM and a more powerful processor. Don't hesitate to reach out to an HP Live Expert or the Best Buy Geek Squad to help you find a computer that suits all your needs!

  Answered 2 years ago by HP Team

  
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Q: QuestionHello is this a touchscreen

Asked 2 years ago by Trice.

• A:Answer No it's not, stay away from this it's too slow.

  Answered 2 years ago by DavidCVerified Purchase

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Q: QuestionI just need a lap top to do my live sales on Facebook for my boutique. Will this work?

Asked 2 years ago by Laura.

• A:Answer Mine is very slow. Sometimes it freezes. Spend more get 8GB Hard Drive.

  Answered 2 years ago by DavidC

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Q: QuestionIs this good for playing mp3 files using Windows Media Player?

Asked 2 years ago by LW.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer This a very slow computer. If I have 2 windows open and 1 is streaming I have to close the non-streaming window. Spend a little more and get something better. Geek Squad guy told me that.

  Answered 2 years ago by DavidC

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Q: QuestionProbably the dumbest question that will be asked here, but for the life of me I cannot figure out how to properly shut down or restart this computer. I have used so many computers/laptops in my life and never had this issue! Help!

Asked 2 years ago by DEZ.

• A:Answer I’m not sure on that. Sometimes my will shut down when I press the power button and sometimes it doesn’t and I end up just closing my laptop

  Answered 2 years ago by MarilynT

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Q: QuestionDoes this support Microsoft office?

Asked 2 years ago by Diego.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Yes

  Answered 2 years ago by MarilynT

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Q: QuestionWill I be able to upgrade the graphics card?

Asked 2 years ago by Rob.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Unfortunately, no. The graphics on this computer are built into the motherboard, and there's no way to install a separate card in the laptop

  Answered 2 years ago by HP Team

  
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Q: QuestionIs it touch screen

Asked 2 years ago by T.

• A:Answer No, not a touch screen.

  Answered 2 years ago by StephenF

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Q: QuestionI have an HP Envy desktop with MS 365. Can this laptop be linked to the desktop so I can share content and/or apps between the two?

Asked 2 years ago by DanG.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer You should be able to do this, but my advice would be to ask one of their salesmen or the guys from Geek Squad, they would be able to advise you more since they know and have that experience, best of luck!

  Answered 2 years ago by JoannBVerified Purchase

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Q: QuestionDoes the keyboard light up?

Asked 2 years ago by E826.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Unfortuantely, it does not come with a backlit keyboard.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs it Bluetooth capable?

Asked 2 years ago by Jala.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Hello, Intel processors with Windows 10/11 do have Blue Tooth capabilities! Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: Questionis there a connection for a mouse?

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Hello, any mouse can be added with an open USB port on the laptop. Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you download serato dj lite on this laptop?

Asked 2 years ago by 1243.

• A:Answer Hello, it is always recommended to go directly to the manufacturer's website to see what their specification requirements are for the programs you are wanting to run. For Serato DJ Lite you will need this: High performance specifications For demanding tasks like low latency scratching, live streaming, mixing with three or more decks, or using Serato Video - Processor: 8th generation Intel core i9 or AMD Ryzen 7 5000 series or higher: AVX required: Memory: 16GB or higher: Storage: 15GB or more of spare local disk space (SSD): Video Memory: Dedicated 2GB or higher: Operating System - Windows: 11/10. Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you use this laptop for djing?

Asked 2 years ago by 1243.

• A:Answer Would recommend faster one than this

  Answered 2 years ago by FrequentShopper

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Q: QuestionIs this laptop easy to set up?

Asked 2 years ago by Tippy1224.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Yes

  Answered 2 years ago by FrequentShopperVerified Purchase

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Q: QuestionWhile listening to music and podcasts through Bluetooth, does it shut off when the laptop goes into sleep mode?

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes, it does. In Sleep Mode, the computer is using just enough power to keep the RAM active with the data you had when you put the computer to sleep.

  Answered 2 years ago by HP Team

  
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