Questions & Answers

Q: QuestionDoes this laptop contain Bluetooth capability as applied for Audio,Keyboard and Mouse? And if not can you have access to plug in a Bluetooth toggel?

Asked 2 years ago by GMan.

• A:Answer Thank you for the question. Yes, the HP 14-dq0055dx has Bluetooth® 5.

  Answered 2 years ago by HP Team

  
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Q: QuestionAre you able to use the USB type C port to connect to a 2nd monitor. I have tried and cannot seem to get it to work.

Asked 2 years ago by Steve.

• A:Answer The USB C port on this model will not support a display. It will only support data transfer.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you run software to edit pictures?

Asked 2 years ago by Tina.

• A:Answer Hi Tina! Thank you for your question. As system requirements for software constantly change, we are unable to answer questions about software to edit pictures compatibility. What is compatible today may not be in a few months. Please check the Picture Edit Software manufacturer's website for the most current system recommendations!

  Answered 2 years ago by HP Team

  
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Q: QuestionDo you have this in 8GB RAM?

Asked 2 years ago by 8gb.

• A:Answer This model only has 4GB of RAM.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this computer have a external hard drive

Asked 2 years ago by Anonymous.

• A:Answer It doesn't come with an extneral drive, but you can buy and connect one to the computer.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes it have an internal SSD slot to install a SSD drive?

Asked 2 years ago by SSD.

• A:Answer Unfortunately, it does not.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I put it on my cell phone plan?

Asked 2 years ago by Anonymous.

• A:Answer It doesn't have built-in cellular reception, so you can't add it directly. However, if your phone can be set up as a wireless hotspot you can do that, connect the computer to the Wifi network the hotspot creates, and use the phone's cellular connection to access the Internet.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I play the Sims 4 on this?

Asked 2 years ago by Tia.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer No, this laptop does not meet the system requirements to run Sims 4.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I use this laptop to download silhouette studio and cricut design space.

Asked 2 years ago by Anonymous.

• A:Answer Thank you for the question. This laptop meets the minimum requirements for both applications, however, they may not support Windows 11 S Mode. In that case,you'll need to convert the operating system to Windows 11 Home - a free and easy conversion, but not reversible. please review the specifications for applications you'd like to run, to verify if this model meets their requirements.

  Answered 2 years ago by HP Team

  
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Q: Questioncan you play sims 4 on it

Asked 2 years ago by kin123.

• A:Answer Thank you for your question! As system requirements for software constantly change, we are unable to answer questions about The Sims 4 compatibility. What is compatible today may not be in a few months. Please check The Sims 4's website for the most current system recommendations!

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes it have a cd drive?

Asked 2 years ago by CDdrive.

• A:Answer Hello. Thanks for your question. This HP laptop does not have a CD/DVD drive. You can use an external USB CD/DVD drive with this laptop.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this HP laptop have webcam?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by Nishelle

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Q: Questiondoes this laptop have windows 11

Asked 2 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer YES. And you 3 months of free Microsoft Personal when you purchase this laptop

  Answered 2 years ago by Sunshine

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Q: QuestionHello, Do I have to pay monthly or yearly if I buy it?

Asked 2 years ago by JD.

• A:Answer You only have to pay yearly for the Microsoft products, which includes their online storage. Super handy for access documents and files across your laptops.

  Answered 2 years ago by SunshineVerified Purchase

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Q: QuestionCan I go on zoom and change zoom backgrounds on this system?

Asked 2 years ago by Reg.

• A:Answer I used Microsoft Teams, and it allowed me to change my backgrounds,

  Answered 2 years ago by Sunshine

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Q: QuestionCan I use Final Cut Pro on this just fine ?

Asked 2 years ago by Friend.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Probably not. It might work, just be ready for days of render time.

  Answered 2 years ago by FrankO

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Q: QuestionCan you download turbo tax to this laptop and install to do your taxes on this?

Asked 2 years ago by Reeni4.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Oh definitely.

  Answered 2 years ago by FrankO

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Q: QuestionIs this computer compatible with these requirements??

Asked 2 years ago by Tae.

• A:Answer It does Okay but not great.

  Answered 2 years ago by KokojoeVerified Purchase

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Q: QuestionIs this laptop touchscreen or can it turn into an i pad?

Asked 2 years ago by SARA.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer No it is not touch screen sadly. And it doesn’t fold into a tablet either

  Answered 2 years ago by BrianL

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